Client Project Manager

Lead Governance, Change Control, and Escalation

Coordinate Requirements, Resources, and Launch Readiness

• Partner with clients and internal subject matter experts to gather, clarify, and document business, solution design, technical, and operational requirements.
• Coordinate resource planning and competing priorities across internal teams by identifying required roles, timing, dependencies, constraints, and capacity needs to support project execution.
• Manage launch readiness activities, including readiness criteria, testing support, defect or issue triage, operational preparation, client approvals, and go/no-go inputs.
• Support transition from implementation to operations by coordinating handoff materials, support expectations, open items, ownership changes, and post-launch monitoring needs.

Drive Cross-Functional Alignment and PMO Standard Adoption

Security and Compliance Responsibilities

• Colleagues are responsible for protecting Lirio, our clients, and the people we serve by complying with information security policies, procedures, laws, guidelines, contracts, and regulations. This role may access or work with sensitive or confidential information and may work with PHI/ePHI depending on client assignments. Colleagues are required to complete privacy and security training, report suspected or known incidents and comply with applicable attestations and agreements.
• Qualifications
• Bachelor’s degree preferred or equivalent combination of education and relevant experience.
• 3–5 years of experience in project management, implementation management, client/vendor management, consulting, SaaS implementation, or client-facing delivery preferably in healthcare or other protected data environments.
• Proven ability to manage multi-phase projects with parallel, interdependent workstreams, defined scope, structured governance, documented risks, and measurable delivery milestones.
• Proven ability to manage multiple active projects requiring cross-functional collaboration and dependencies
• Experience applying project controls, including scope management, change control, resource planning, risk and issue management, escalation, launch readiness, and implementation-to-operations handoffs.
• Strong client-facing communication skills with the ability to translate requirements, communicate progress, manage expectations, and facilitate decisions with stakeholders.
• Working knowledge of integrated systems, SaaS/PaaS environments, APIs, data integrations, and reporting concepts.
• Experience with Agile delivery practices, technical documentation, business analytics, issue triage, and user acceptance testing preferred.
• Demonstrated ability to operate with ownership, organization, collaboration, sound judgment, and adherence to established standards.
• Benefits
• Medical (HSA available)
• Dental
• Vision
• Short-term & long-term disability (company-paid)
• Life & AD&D (company-paid)
• 401K with company match
• 10 paid holidays, quarterly company closure dates, + holiday week company closure
• Flexible time off policy
• Work from home
• 6 weeks paid parental leave
• Salary range: