Client Partner

As a Client Partner, you will be accountable for the growth, retention, and strategic development of key client accounts, predominantly within the public sector. You will act as a senior relationship owner, aligning UBDS capabilities to client priorities, driving account expansion, and ensuring successful delivery outcomes. You will take a consultative, outcome-led approach to client engagement, identifying opportunities to extend UBDS services across digital transformation, cloud, data, and cybersecurity, while maintaining a strong focus on client satisfaction and long-term value creation.

Key Responsibilities:

Own and develop senior client relationships across strategic accounts, primarily within the public sector

Drive account growth through expansion of existing engagements and identification of new opportunities

Work closely with Managing Partners to define and execute account strategies aligned to UBDS group growth objectives

Act as a trusted advisor to senior stakeholders, including C-level contacts, understanding business priorities and shaping solutions accordingly

Ensure high levels of client satisfaction, retention, and long-term partnership development

Identify, shape, and support the conversion of opportunities into revenue across the UBDS service portfolio

Collaborate with delivery teams to ensure successful execution and alignment with client expectations

Lead and coordinate multi-disciplinary teams to position, pursue, and secure strategic opportunities

Develop and maintain strong relationships with partner organisations to enhance client value and extend reach

Support targeted new business development activities, including selective private sector opportunities where appropriate

Contribute to the development of thought leadership, case studies, and client success stories

Maintain accurate account plans, pipeline visibility, and revenue forecasts within Hubspot