Client Partner

At UM, we're building the next generation of media leaders.

Our business is built on three core principles: Precision Possibility Partnership.

These are brought to life through a culture where ambitious people can thrive, grow and make a genuine impact.

We call them UM Unicorns.

Built, not born.

The Role As a Client Partner, you'll be the senior client leader across a major portfolio of business, responsible for driving client growth, commercial performance and strategic partnership.

You'll build deep relationships with senior client stakeholders and work collaboratively with Strategy, Planning, Investment, Partnerships and specialist business units to ensure clients receive connected, innovative and commercially impactful solutions.

This role requires outstanding leadership, commercial acumen, emotional intelligence and the ability to influence at the highest levels.

You'll be expected to create confidence, identify growth opportunities, develop future leaders and position UM as a trusted business advisor rather than simply a media agency.

Lead senior client relationships across a major portfolio, becoming a trusted advisor and strategic partner to key stakeholders.

Develop and execute client growth strategies, identifying opportunities to deepen relationships and expand the agency's offering.

Own the commercial performance of your portfolio, including revenue, budgets, forecasting, remuneration and resource planning.

Bring strategic leadership to client challenges, confidently challenging thinking and ensuring recommendations are connected to meaningful business outcomes.

Champion planning and delivery excellence, ensuring high-quality, connected and commercially impactful work across the portfolio.

Lead and coach your team, creating a high-performing team culture built on accountability and growth.

Build strong relationships with C-suite and senior marketing stakeholders, confidently navigating complex environments and influencing strategic business decisions.

Stay ahead of industry trends, media developments and emerging opportunities, bringing informed perspectives to clients and positioning UM as a leader in communications and marketing effectiveness.