Client Implementation Analyst, AYST

Distribute documents to other DB branches/department if needed

Escalate issues with respective L2 support teams

Be able to provide Bank letters based on template and procedure defined

Tasks being performed by the team to be documented and up-to-dated using Workflows

Manage each cases using internal case management tool

Your skills and experience

The person required for the above position should have the following profile:

German -Proficiency in German speaking B1 level, German speaking and writing; able to communicate in German with clients. Language skills: fluency in German (1-3 years of experience)

English - Proficiency in English speaking and writing; able to communicate with clients.

1-3 years of handling client facing role.

1 year of experience in handling Cash Management products is preferred.

Experience in IT systems administration/Networking will be an advantage

Strong communication and inter-personal skills in German / English

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

Training and development to help you excel in your career

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.