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Client Experience Site Reliability Engineer Sr Specialist

Charles Schwab
Hyderabad, IND
Full-time
Senior · 4+ years experience
Onsite
Discovered 1 weeks ago
SplunkGrafanaAppDynamicsPrometheusDynatrace
Free

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Required Qualifications

  • Degree or Certification in Computer Science, Engineering, Information Technology, or related field, or equivalent practical experience. • 4+ years of experience in software engineering, Site Reliability Engineering, DevOps, application support, or related technical roles. • 2+ years of experience supporting production applications and services. • Experience with application monitoring, alerting, and operational support processes. • Experience supporting software deployments and release activities. • Experience developing automation scripts or operational tooling. • Working knowledge of CI/CD concepts and deployment automation. • Experience diagnosing and resolving application or infrastructure issues. • Familiarity with cloud technologies, distributed systems, or modern application architectures. • Understanding of reliability engineering, incident management, and production support fundamentals. • Strong problem-solving and troubleshooting skills. • Effective verbal and written communication skills.

Preferred Qualifications

  • Experience in a Site Reliability Engineering or DevOps organization. • Experience using observability tools such as Splunk, Grafana, AppDynamics, Prometheus, Dynatrace, or similar technologies. • Experience supporting containerized environments and orchestration platforms. • Experience with infrastructure-as-code and automation technologies. • Knowledge of SLIs, SLOs, and service reliability measurement practices. • Experience supporting mission-critical customer-facing applications. • Experience participating in on-call support rotations. • Experience developing dashboards, monitoring solutions, and operational reporting. • Familiarity with performance testing, resiliency testing, or capacity analysis. • Financial services industry experience.

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