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Client Experience Agent - Call Center

IFZA

Dubai, UAE

Full-time

Entry · 2+ years experience

Onsite

Discovered 3 weeks ago

CRM

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Requirements

Minimum of 2 years’ experience as a Call Center agent or similar role in the UAE
Full English proficiency is required
Additional spoken languages are an advantage
Excellent verbal and written communication and interpersonal skills, and knowledge of telephone etiquette
Customer-focused and adaptability to different personality types
Ability to multi-task, set priorities, and manage time effectively
Excellent active listening and problem-solving skills
Intermediate computer literacy is required e.g., MS Office
Familiarity with CRM systems and practices

Benefits

International team (over 50 nationalities)
24 annual leave days
Annual flight home
Life insurance plan
Medical insurance plan (with the option to upgrade at your own cost)
Invitations to participate in various company functions, staff events, and department team building events
Opportunities to learn, develop and grow with the organization
Being part of a motivated team and Moving-Forward-Company-Culture

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Client Experience Agent - Call Center

Job Fit Check

Key Skills for This Role

Full Job Posting

Requirements

Benefits

About IFZA

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