breezy
Client Engineer
Sentinel Blue
Remote, USA
Full-time
Senior · 5+ years experience
Remote
USD 120000-160000 yearly / year
Discovered 1 weeks ago
Microsoft 365AzureEntra IDAzure GovernmentMicrosoft 365 GCC HighFortinet
Free
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Microsoft 365AzureEntra IDAzure GovernmentMicrosoft 365 GCC HighFortinet
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A day in the Client Engineer role
You might open a conversation with a client who wants to evaluate a new business intelligence platform. You'll work through what they're trying to accomplish, assess the hosting and infrastructure implications, identify where it touches identity or compliance, and produce a structured recommendation even if Sentinel Blue won't own the full implementation. That same week, you might be standing up the server infrastructure to host it, working through a configuration issue blocking a data connection, or troubleshooting why an integration with their identity provider isn't behaving as expected. Later, you're on a call reviewing a vendor proposal with a client's leadership team, helping them understand what questions to ask and what commitments to require. By end of day, you're translating that conversation into a written brief the client can take into their next board discussion.
Responsibilities
- Serve as the senior technology point of contact for assigned clients, owning the relationship at the strategic level.
- Lead discovery conversations to understand client business goals, existing technology investments, and emerging needs.
- Translate complex technical topics into clear guidance appropriate for non-technical stakeholders and executive audiences.
- Represent Sentinel Blue on client calls with credibility, clarity, and a consultative approach.
- Engage clients on technology requests and questions that fall outside standard managed service scope, including specialized platforms, line-of-business applications, and bespoke infrastructure needs.
- Assess unfamiliar systems and platforms quickly, understanding hosting requirements, integration dependencies, security posture, and compliance implications even without deep prior experience with the specific tool.
- Deploy, configure, and troubleshoot infrastructure and applications as part of client engagements, including standing up servers, modifying system configurations, and resolving application-level issues.
- Provide guidance aligned with CMMC, NIST 800-171, and CIS Controls as applicable to client context.
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