Client Engineer

• Define SLAs for client uptime, patch currency, and ticket response; publish dashboards and trend reports.
• Lead service transition to operations, including readiness checklists, spares planning, and fielding guides for remote sites.
• Coordinate with network, server, and application teams to resolve cross‑domain or performance issues affecting operators.

• Leads a small team of client engineers/technicians; set priorities, coach, and perform quality reviews.
• Maintain a disciplined backlog and work boards; run stand‑ups, planning, and retros with PM support.
• Interface with government stakeholders, vendors, and subcontractors; ensure deliverables meet CDRL requirements.
• Security Clearance: Active T3 investigation, with the ability to obtain and maintain necessary security clearances as required for access to classified information.
• Certification: DoD 8570/8140 IAT II (e.g., Security+ CE).
• Experience: 6–8 years in endpoint/client engineering for enterprise or mission systems. Clear, concise communication with operators and leadership; strong documentation discipline. Bias for action with controlled change management; ability to triage, prioritize, and prevent regression. Mentorship and teamwork—develop junior engineers and foster continuous improvement. Customer oriented mindset focused on mission impact and CPARs aligned delivery excellence
• 6–8 years in endpoint/client engineering for enterprise or mission systems.
• Clear, concise communication with operators and leadership; strong documentation discipline.
• Bias for action with controlled change management; ability to triage, prioritize, and prevent regression.
• Mentorship and teamwork—develop junior engineers and foster continuous improvement.
• Customer oriented mindset focused on mission impact and CPARs aligned delivery excellence
• Technical Skills: Windows client OS (10/11), VDI (e.g., Horizon/Citrix), GPO/Intune/MECM/SCCM. Packaging/scripting (PowerShell), automation, configuration management, and image engineering (WIM/MDT). Endpoint security: EDR/AV, BitLocker, device control, PKI/cert management, STIG/RMF artifacts. Troubleshooting tools (Event Viewer, ProcMon, PerfMon), driver/firmware management, hardware peripherals.
• Windows client OS (10/11), VDI (e.g., Horizon/Citrix), GPO/Intune/MECM/SCCM.
• Packaging/scripting (PowerShell), automation, configuration management, and image engineering (WIM/MDT).
• Endpoint security: EDR/AV, BitLocker, device control, PKI/cert management, STIG/RMF artifacts.
• Troubleshooting tools (Event Viewer, ProcMon, PerfMon), driver/firmware management, hardware peripherals.
• Methodologies/Tools: Agile/Scrum familiarity; ticketing (ServiceNow/Jira), documentation (Confluence/SharePoint), CI/CD concepts for endpoint updates.
• Agile/Scrum familiarity; ticketing (ServiceNow/Jira), documentation (Confluence/SharePoint), CI/CD concepts for endpoint updates.
• Experience with Air Force programs, AFLCMC/HN, or C2/C4ISR mission systems.
• RMF/ATO experience (SSP, control implementation, ATO sustainment); DISA STIG automation (e.g., STIG Viewer, SCAP).
• Microsoft certifications (MD‑102/MD‑101, AZ‑104, MS‑900), VMware/Citrix VDI, ITIL Foundation.
• Exposure to Zero Trust endpoint strategy, modern management at scale, and performance tuning for mission apps.
• Familiarity with scripting for deployment pipelines and telemetry (PowerShell, Python optional).
• Linux experience (client or server hardening, configuration management, and troubleshooting in mixed OS environments).
• Must be able to lift and carry up to 50 pounds independently as part of regular job duties.

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance.

Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses.

The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested.

We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing HRDepartment@plan-sys.com , or by dialing 703-575-8400.