Client Engagement Manager

in a subset of the following or related fields—engineering, software development, programming, data management and architecture, business intelligence, data mining, operations research, machine learning, analytics delivery.

• Experienced Consultants. Understand and appreciate both hard consulting skills (processes, lifecycles, project management, management and strategy consulting frameworks) and people skills (relationship building, engagement, trust, communication).
• Energetic and Creative. Life-long learners. Eager to grow and stay on top of a rapidly evolving analytics and data science industry.
• Effective Listeners, Communicators, and Presenters. You know what to say, you know who you’re talking to, and you work hard to say it the right way. Ability to articulate to clients the value of data science, statistics, and machine learning to their business.

include but are not limited to:

• Provide consulting support and guidance to data science and engineering teams on business analysis, technology approach, analytic solutions, project management process (scope, schedule, cost), and client engagement to drive delivery success.
• Monitor critical metrics like utilization, burn rate, timeline, and risk.
• Facilitate client engagements and relationships in partnership with other ERI leaders.
• Work with Directors and Vice Presidents to review growth and expansion opportunities.
• Create project proposals (scope, level of effort estimates, schedules), statements of work, and price proposals for new work and expansions to existing work.
• Maintain and communicate a solid understanding of analytics and data science techniques, tools, approaches, methodologies, and solutions.

• Bachelor’s degree in engineering, business, or other technical field.
• Multi-year experience with project management and/or software development lifecycles
• Multi-year experience managing and delivering complex projects
• Multi-year experience in the consulting industry (technology, management, strategy) and managing client engagements with either internal or external clients
• Multi-year experience growing and expanding business portfolios

• Experience in the Hospitality industry.
• Master’s degree in math, statistics, engineering, or business administration.

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

About Elder Research, Inc - People Centered.

Data Driven

Elder Research considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.

If you need a reasonable accommodation to apply for a position with Elder Research, please email us at careers@elderresearch.com and provide your name and contact information.