Client Enablement & Coaching Lead

Analytical & Problem-Solving

Cross-Functional Collaboration & Influence

Driving Organisational Change

Skills: what you'll have

• Exceptional project management skills, with the ability to work across multiple clients and fast-paced timelines.
• Strong analytical skills with the ability to interpret data, identify risks, and proactively implement solutions.
• Proven influencing skills, with experience persuading senior leaders and driving adoption of new methodologies.
• Deep technical understanding of Kraken's products and services, including migration processes and temporary solutions.
• Demonstrating leadership practices and promoting professionalism in client interactions Excellent communication skills, both written and verbal, with the ability to explain complex concepts and principles to a varied audience.
• Fluent English & French is a prerequisite

Experience

Other Requirements

• Ability to travel globally, with placement based on preference when possible, but flexibility required according to client needs.
• Ability to work across multiple clients and markets, quickly adapting to varying client needs and environments/languages.
• Highly driven to ‘make things happen’. Growth mindset demonstrated through all your work. Ability to speak persuasively and inspire energy, motivating both internal teams and external stakeholders including Direct Reports.
• Comfortable navigating between operations and technical conversations, bridging gaps between business needs and technical solutions.
• Expertise in driving programme ownership, from inception through to sustainable execution, ensuring clients are equipped to lead post-migration.
• Please submit your resume in English 🇬🇧
• This position involves travelling across different European countries 🚃
• You may see this role listed as "Client Enablement and Coaching Lead". This is to help the right people find it. The actual job title is Client Delivery Lead .
• Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5. Check out our Welcome to the Jungle site ( FR / EN ) to learn more about our teams and culture.
• Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech and we'll do what we can to customise your interview process for comfort and maximum magic!
• Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
• Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice , (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application.
• Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. If you have any accommodation requests, please contact us at inclusion@kraken.tech. We’ll do our best to tailor the experience to your needs so you can feel comfortable, confident and be at your best!
• Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we’re looking for! At Kraken, we're creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status.
• *Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice , (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms
• Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application.*