Client Development Representative

Brex

Vancouver, CAN

Full-time

Entry

Hybrid

CAD 82,535 to CAD 92,852

Discovered 2 weeks ago

Customer engagementSales outreachConsultative discoveryPipeline generationCommercial negotiationCRM hygiene and forecasting

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Key skills for this role

Customer engagementSales outreachConsultative discovery

Brex provides a finance platform combining corporate cards, banking, spend management, bill pay, and travel software.

The platform uses automation and service to reduce manual expense and accounting work for customers.

The Client Development Representative owns customer engagement and expansion within an assigned portfolio of existing customers.

The role combines high-velocity outreach with consultative discovery to identify opportunities and deliver customer and revenue outcomes.

The position is suited to someone developing a sales career who enjoys customer relationships and commercial conversations.

The role is based in the New York City, San Francisco, Vancouver, or Seattle offices.
The work environment is hybrid, with at least three coordinated office days each week on Monday, Wednesday, and Thursday.
Employees may work fully remotely for up to four weeks per year.

Drive daily outreach across email, phone, and social channels to generate qualified expansion pipeline.
Serve as the primary contact for an assigned customer portfolio and support customer adoption.
Identify expansion opportunities and connect Brex solutions to measurable business outcomes.
Lead discovery calls, develop proposals, and negotiate rewards, pricing, and deal terms.
Build relationships with finance stakeholders and recommend action plans based on customer needs.
Partner with Underwriting, Deal Desk, and account teams on commercial outcomes.
Maintain forecasts, CRM records, activity tracking, opportunity qualification, and communications.
Share customer feedback internally to improve products and customer experience.

At least 2 years of customer-facing experience in sales, hospitality, customer service, or a related field.
Experience in a general sales role or demonstrated interest in building a sales career.
Strong urgency, adaptability, communication, collaboration, coachability, resilience, and growth mindset.
Bachelor's degree in finance, business, or a related field.

Experience with books of business, account health, executive relationships, renewals, expansions, or new-business acquisition is a bonus.
Familiarity with finance workflows, ERPs, spend management, AP automation, fintech, payments, or credit-card management is a bonus.
Salesforce, Gong, AI-enabled efficiency practices, and startup experience are advantageous.

The expected on-target earnings range is CAD 82,535 to CAD 92,852 USD, including base compensation and commissions.
Starting compensation depends on location, skills, experience, market demands, and internal pay parity.
The role is hourly, and overtime is paid when applicable. Equity and other compensation may be offered depending on the position.