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Client Development Manager, Middle East
AltoVita
Dubai, UAE
Full Time
Manager
Remote
4 weeks ago
Account ManagementClient Relationship ManagementStrategic PlanningData AnalysisLead GenerationCorporate Housing
Free
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Account ManagementClient Relationship ManagementStrategic Planning
About the Role
AltoVita is seeking a Client Development Manager for the Middle East to deliver strategic account management to enterprise clients and relocation partners. The role involves client development, lead generation, and representing the company at events.
Key Skills for This Role
Account ManagementClient Relationship ManagementStrategic PlanningData AnalysisLead GenerationCorporate Housing
Responsibilities
- Deliver strategic account management to enterprise clients and relocation management partners across the Middle East and EMEA
- Support in devising consultative approaches as per client needs
- Achieve high client satisfaction rates
- Represent AltoVita at industry and client events across the Middle East and EMEA
- Collect and analyse client performance data and present key findings to clients during monthly reporting & QBR sessions
- Proactively contribute to strategic design of best in class innovative solutions for clients
- Contribute to clients’ full adoption of our technology and product
- Maintain proactive, transparent, and solutions oriented communication with clients
- Drive internal cross functional alignment
- Support inbound sales & share of wallet growth
- Assist with onboarding of new clients in the Middle East and EMEA
- Organise frequent in person visits to client's offices
Requirements
- 5+ years of experience in corporate housing, global mobility or relocation
- Proven track record in the corporate accommodation industry
- Self motivated, hardworking account/customer success manager
- Fast learner, problem solver
- Frequent travel is required
- Based in Dubai
Full Job Posting
Who We Are
- We are a female founded scale up, currently made up of around 100 AltoVitians.
- Our fully remote team hails from 26 different countries and collectively speaks 29 languages.
- AltoVitians are tenacious, humble, and thoughtful.
What We Do
- AltoVita is a multi award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach.
- AltoVita’s unique offering provides a network of 10 million+ verified and vetted properties in over 35,000 cities & 165 countries.
Role Description Customer Development & Interaction
- Deliver strategic account management to enterprise clients and relocation management partners across the Middle East and EMEA.
- Support in devising consultative approaches as per client needs and requirements.
- Achieve high client satisfaction rates.
- Represent AltoVita at industry and client events across the Middle East and EMEA.
- Collect and analyse client performance data and present key findings to clients during monthly reporting & QBR sessions.
- Proactively contribute to strategic design of best in class innovative solutions for clients.
- Contribute to clients’ full adoption of our technology and product.
- Maintain proactive, transparent, and solutions oriented communication with clients at all times.
- Drive internal cross functional alignment to ensure commitments communicated externally are realistic, achievable, and consistently delivered.
Role Description Lead Generation
- Support inbound sales & share of wallet growth.
- Assist with onboarding of new clients in the Middle East and EMEA.
- Organise frequent in person visits to client's offices and meet with key stakeholders across all levels.
- Understand and proactively look for opportunities & ability to support clients globally.
Requirements
- 5+ years of experience in corporate housing, global mobility or relocation is a must.
- Proven track record in the corporate accommodation industry (serviced apartments, hospitality, corporate agency, corporate housing among others)
- Self motivated, hardworking account/customer success manager with proven success in managing global mobility & RMC clients.
- Fast learner, problem solver.
- Frequent travel is required for this position.
- Consistent and proactive communication is a core requirement.
- The ideal candidate will be based in Dubai.
Ways of Working
- AltoVita is a fully remote team.
- Trust is essential for us to work effectively as a team.
Join our Team Benefits
- A team that will always put you first
- Incredible opportunities for growth and career advancement
- A fully remote working environment
- Wellness benefits and a wellness budget
- A work from home allowance to get your home office set up
- A generous vacation package
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