Client Development AI Transformation Manager

AI Transformation Responsibilities

• Manage the outputs of the AI Working Group to codify agreed use cases and create a shared use case and prompt library that is easy for the team to access, maintain and apply.
• Project manage the creation of workflow-specific assistants and agents that package repeatable Client Development activity into practical projects, skills and reusable outputs.
• Support the transition from individual AI use cases to more connected workflow automation, including the chaining of agents where appropriate and in line with firm governance.
• Manage the creation of playbooks, guidance and training materials that help colleagues understand when and how to use prompts, assistants and agents effectively.
• Work with Client Development leadership to embed a human-in-the-loop approach to quality control, risk management and responsible use, ensuring outputs remain commercially sound, accurate and aligned to firm standards.

Operations, Adoption and Reporting

Skills & Attributes

• Strong project management capability, with the ability to turn strategic aims into structured plans, milestones and deliverables.
• Practical understanding of AI tools, prompts, assistants and workflow automation, with the confidence to translate new technology into everyday working practices.
• Excellent stakeholder management skills and the ability to bring together representatives from different parts of the department around shared priorities.
• Strong change management mindset, including experience supporting adoption, training, governance and continuous improvement.
• Commercially minded, collaborative and highly organised, with an interest in improving the quality, consistency and impact of Client Development outputs.
• AI and project management qualifications or certifications desirable.
• What’s In It For You?
• At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.
• – We’re fair, transparent and equitable – We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
• – We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working – We support your health and performance through our dental, healthcare and wellness support – We support everything you are and all you bring through our powerful commitment to diversity and inclusion
• – We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs – We provide experience and opportunity through international and cross-function exposure – We provide an opportunity to give back through our pro bono work and community engagement – We help you plan ahead through retirement planning, insurance and assurance

Diversity & Inclusion