Client Delivery Manager at Cxnpl — Sydney, AUS | Base Career

Full Job Posting

Manage the implementation and execution project plan, including dependencies from clients and teams (product, engineering, legal, compliance, servicing and operations)
Act as the single owner of client delivery plan and ensure successful delivery
Manage critical activities (e.g. testing windows, release co-ordination, go-live and cutovers)
Ensure consistency in how client onboarding and delivery occurs across the company, and a playbook to scale
Manage the client delivery relationship across 1-2 clients and co-ordinate activities across multiple programs simultaneously
Work with Solutions Engineering to manage configurations on platform
Work with engineering and internal teams to incorporate the company roadmap into the client delivery roadmap surface and mitigate delivery risks and issues
Effectively manage changes in project scope, keeping the end-goal in mind
3-5 years experiences in technical program management roles in tech organisations across technical and non-technical deliverables
Be hands-on and execution orientated
Strong problem solver
Effectively managing product & engineering teams and working with client stakeholders
Detail oriented and managing complex decisions
Comfortable managing engineering delivery and complex dependency management
Have a delivery management toolkit that allows you to work across different types of initiatives and teams

Client Delivery Manager