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Client & Customer Service Analyst
Deutsche Bank
Vellore, IND
Full-time
Entry
Onsite
Discovered 3 weeks ago
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Role Description
Ensuring DB Service Standards w.r.t. to Customer Service, Compliance and Corporate Security are adhered too.
Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and Internal OR Auditors.
Error Free Processing of transactions with in specified SLA’s.
Ensure laid down processes are being followed; DB internal security standards are followed.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
Best in class leave policy.
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
- Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).
- All inputting related tasks/transactions processing i.e. Cash Deposit/Withdrawal; Demat Transactions, Forex Transactions, Draft Issuance, RTGS/NEFT Processing, Stop Payments, Transfers, Cheque acceptances, etc. are carried out with 100% accuracy without errors.
- Ensure cash is kept under dual custody, vault registers are signed by dual custodians and in case of any corrections / alterations in the vault register, the same is duly authenticated by the dual custodians.
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