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Key skills for this role
Experience in a client-facing contract, account, service delivery, or relationship management role.
Strong stakeholder management and communication skills, with the ability to engage and influence at all levels.
Commercially minded with the ability to interpret financial, contractual, and performance data.
Proven ability to lead continuous improvement initiatives and deliver practical solutions to complex challenges.
Strong organisational skills with the ability to manage multiple priorities and work effectively to tight deadlines.
A proactive, customer-focused approach with a passion for delivering exceptional client outcomes.
Experience using Power BI or similar data visualisation tools
AI literate with an interest in emerging technologies
Basic understanding of SQL and relational databases
Experience working with large or complex datasets
Understanding of statistical concepts and methodologies
Knowledge of data analytics or business intelligence principles
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF. We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
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#LI-Hybrid
Global law firm providing integrated legal, legal operations and business services to clients.
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