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Client Care Supervisor
SPRINT Senior Care
CAN
Full-time
Entry · 2+ years experience
Onsite
CAD 35.73-35.73 hourly / hour
Discovered 3 weeks ago
Alayacare
Free
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Key Skills for This Role
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Full Job Posting
- Week 1: Monday to Friday from 7:00am to 3:00pm
- Week 2: Monday to Thursday & Sunday from 7:00am to 3:00pm
- Supervise the direct care of clients and supervise unionized staff.
- Ensures proper care is rendered in a safe and clean environment.
- Liaise with physicians, pharmacists, and other health care providers regarding client care.
- Provide regular input and feedback on clients to the Client Services Manager.
- Keep individuals in the circle of care aware of changes in the client’s condition.
- Assist in developing comprehensive care plans; responsible for regular updates to the client care plan.
- Oversee the medications for each client including ordering, verifying, and distributing weekly medications, and maintaining medication records.
- Provide training to SPRINT Senior Care staff on delegated acts, and supervise staff for appropriate medication procedures.
- Provide advice, coaching, and support to staff regarding medical/healthcare questions and concerns.
- Complete client assessments, including the interRAI CHA.
- Assist with client transfers to and from the hospital, ensuring all information is communicated within required timeframes.
- Serve as backup to Personal Support Workers, as required.
- Provide on-call services regularly and as required.
- Ensure that the activities of the residence support the mandate, mission, vision, and values of SPRINT Senior Care while adhering to SPRINT Senior Care’s policies and procedures.
- Participate in the development, implementation, and evaluation of quality and risk management activities of the department and agency.
- Participate as an active member of the Department, Leadership, Accreditation, and Inter-disciplinary Teams.
- RPN or RN is in good standing with the College of Nurses of Ontario (CNO).
- Minimum of two years of experience working in gerontology and/or community settings.
- Experience with supervising staff.
- Excellent communication and interpersonal skills, with the ability to establish a good rapport with staff, clients, families, and referral sources in a multi-cultural setting.
- Excellent understanding of the aging process, dementia, and the specific needs of seniors, individuals with disabilities, and caregivers.
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