Client Advisor, Mall of The Emirates, Emirati Only (Full-Time/Part-Time)
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Key skills for this role
About the Role
Burberry seeks an Emirati Client Advisor for its Mall of the Emirates store to deliver luxury client experiences and drive sales. The role involves building client relationships, conducting private appointments, and achieving sales targets.
Key Skills for This Role
Responsibilities
- Create and maintain strong relationships with clients through personalised attention and regular follow ups
- Acquire and retain clients to grow your own and the store’s client book
- Conduct private appointments to drive loyalty, repeat business, and incremental sales
- Achieve individual and store sales targets and commercial KPIs
- Deliver a luxury service experience using knowledge of Burberry’s fashion, products, and heritage
- Support store operations including stock management, replenishment, and visual merchandising
Requirements
- Minimum 2 years in a client focused role, ideally in luxury retail
- Proven track record in exceeding sales targets and delivering personalised client experiences
- Fluent in Arabic; English proficiency is desirable
- Strong understanding of retail operations, product knowledge, and competitor landscape
Full Job Posting
Join Burberry Mall of The Emirates – Emirati Client Advisor
- Burberry is looking for passionate Emirati Client Advisors to join our Mall of The Emirates store.
- This is your opportunity to become a key ambassador for one of the world’s most iconic luxury brands.
What You’ll Do
- Create and maintain strong relationships with clients through personalised attention and regular follow ups.
- Acquire and retain clients to grow your own and the store’s client book.
- Conduct private appointments to drive loyalty, repeat business, and incremental sales.
- Understand client preferences to support styling, wardrobe curation, and cross selling.
- Celebrate key client milestones to strengthen engagement and retention.
- Maintain accurate client records and ensure exceptional client experience across the store.
- Achieve individual and store sales targets and commercial KPIs.
- Deliver a luxury service experience using your knowledge of Burberry’s fashion, products, and heritage.
- Guide clients through the full Burberry journey, from first impression to follow up.
- Provide efficient after sales service to foster long term loyalty.
- Support store operations including stock management, replenishment, and visual merchandising.
- Contribute to a collaborative, inspiring team culture.
Experience & Requirements
- Minimum 2 years in a client focused role, ideally in luxury retail.
- Proven track record in exceeding sales targets and delivering personalised client experiences.
- Fluent in Arabic; English proficiency is desirable.
- Strong understanding of retail operations, product knowledge, and competitor landscape.
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