Client Advisor- D.C. Retail

Leica Camera is a global Icon that celebrated 100 years of innovation and photography in 2014.

Over more than a century Leica has mastered the balance of art and engineering - achieving an immutable harmony of form and functionality.

Visit Leica Camera at www.leica-camera.com.

We are dedicated to developing cameras and optical instruments of the highest standards.

The company has a tradition of precision manufacturing and technological innovations which have steadily positioned the brand at the forefront of the photographic industry and has enabled it to establish an unsurpassed standard of excellence.

Role Overview Client Advisors are the face of Leica within the store.

They are trusted partners to clients, responsible for developing long-term relationships, delivering personalized experiences, and driving sales through storytelling, expertise, and exceptional service.

In addition to sales performance, Client Advisors are accountable for supporting operational excellence — ensuring compliance, visual merchandising, inventory accuracy, and flawless execution of in-store activities in alignment with Leica’s global retail standards, including clienteling and CRM discipline.

This position reports to the Deputy Manager and General Manager and plays a key role in translating Leica’s heritage of innovation, craftsmanship, and culture into every client interaction.

This is a full-time position with full benefits.

Sales and Client Experience

• Deliver world-class, personalized service that reflects Leica’s standards of excellence and authenticity.
• Achieve individual and store sales targets through proactive client engagement and relationship management.
• Develop and maintain a client portfolio through CRM, outreach, follow-up communication, and personalized experiences.
• Demonstrate product mastery across all Leica categories — including cameras, lenses, sport optics, projection, and accessories — while conveying the brand’s storytelling and values.
• Engage clients through meaningful demonstrations, workshops, and events in partnership with the Gallery and Leica Akademie teams.
• Represent Leica across all client-facing platforms, including Leica Classics, speak to an Expert, and other digital or experiential touchpoints, ensuring consistency and professionalism.