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Client Advisor, Chicago
AMIRI
Chicago, USA
Part-time
Mid · 1+ years experience
Onsite
USD 21-23 hourly / hour
Discovered 1 weeks ago
Cash registerComputer
Free
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Key Skills for This Role
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- Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including: Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADT).
- Maintain a strong drive for results and a positive, team first attitude at all times.
- Ensure a welcoming client-focused environment, which includes offering best in class service in person, over the phone, and through electronic communication.
- Demonstrate exceptional product knowledge by engaging clients through detailing the craftsmanship and narrative of products.
- Develop vast and dynamic local and international client book and network; possess ability to grow this book/network.
- Partner with store and corporate management teams to ensure that each client issue is properly resolved to the benefit of the business.
- In coordination with management, participate in floor moves, merchandising, visual merchandising, and housekeeping as needed.
- Assist in preparing, packing, and wrapping merchandise upon request.
- Participate in all inventory and cycle counts and protect the assets of the Boutique through understanding and complying with operating procedures.
- 1+ years Retail Sales and/or Client Service experience in a luxury consumer goods environment.
- High school or equivalent education, preferred.
- Ability to develop strong and lasting relationships with people through strong communication, organization, and follow-through skills.
- Strong drive for business results with a passion for creativity, fashion, and the brand.
- Provide outstanding customer service across all mediums (in-person, written, phone, etc).
- Read, count, and write to accurately complete all business and client-related transactions.
- Ability to prioritize tasks and manage time in a fast-paced environment.
- Ability to work assigned shifts with reasonable flexibility, including nights, weekends, and holidays as scheduled.
- Ability to operate all equipment necessary to perform the job (answering phones, operating cash register, using computers) and all other office equipment.
- Can stand for extended periods, move/handle boxes and bags, must be able to lift at least 30lbs.
- Willingness to adhere to all company policies, procedures, regulations, and standards.
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