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Client Account Executive
EDC
Dubai, UAE
Full Time
Entry
Onsite
Today
Client Relationship ManagementCommunicationProject CoordinationMS OfficeData AnalyticsCritical Thinking
Free
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Client Relationship ManagementCommunicationProject Coordination
About the Role
EDC is seeking a Client Account Executive for a full-time role in Dubai. The role involves managing client relationships, preparing reports, coordinating appointments, and supporting project onboarding.
Key Skills for This Role
Client Relationship ManagementCommunicationProject CoordinationMS OfficeData AnalyticsCritical Thinking
Responsibilities
- Manage and maintain relationships with clients, serving as the primary point of contact
- Prepare and present reports on client account activity to senior management
- Oversee and schedule large volumes of client appointments across multiple geographies
- Support creation of agreements and coordinate with internal and external parties for review and signing
- Create and maintain client documents, reports, and correspondence
- Collaborate with internal departments to deliver timely services to client requests
- Assist business and project team on onboarding new clients and multiple new projects
- Coordinate, prepare, and provide administrative support to client, vendor, and internal team
- Share and reconcile Statement of Accounts (SOA) for clients
- Follow up on outstanding payments on weekly/monthly basis
- Track, monitor, and report on all aspects of client accounts and projects
- Conduct service review meetings as per SLA and resolve service related issues
Requirements
- Bachelor's degree holder preferably in Business Administration
- Strong ability to communicate, present and influence successfully
- Proven ability to assist and handle multiple projects at once with meticulous attention to detail
- Ability to effectively collaborate and coordinate with both internal and external stakeholders
- Critical thinking skills
- Active listening skills
- Proficient in using MS Office and presentation tools
- Adaptable to working based on business needs
Full Job Posting
Company Description
- EDC is a digital enablement leader driving enterprise transformation across the UAE and wider Middle East since 2002.
- Works with major organizations in banking, finance, government, telecom, healthcare, and other sectors.
- Portfolio includes enterprise platforms, managed services, consulting, and integration.
Role Description
- Manage and maintain relationships with clients, serving as the primary point of contact.
- Prepare and present reports on client account activity to senior management.
- Oversee and schedule large volumes of client appointments across multiple geographies.
- Support creation of agreements and coordinate with internal and external parties for review and signing.
- Create and maintain client documents, reports, and correspondence.
- Collaborate with internal departments to deliver timely services to client requests.
- Assist business and project team on onboarding new clients and multiple new projects.
- Coordinate, prepare, and provide administrative support to client, vendor, and internal team.
- Share and reconcile Statement of Accounts (SOA) for clients.
- Follow up on outstanding payments on weekly/monthly basis.
- Track, monitor, and report on all aspects of client accounts and projects.
- Conduct service review meetings as per SLA and resolve service related issues.
Qualifications
- Bachelor's degree holder preferably in Business Administration.
- Strong ability to communicate, present and influence successfully.
- Proven ability to assist and handle multiple projects at once while maintaining meticulous attention to detail.
- Ability to effectively collaborate and coordinate with both internal and external stakeholders.
- Critical Thinking – Utilizing logic and reasoning to assess strengths, weaknesses, conclusions, and approaches to problem solving.
- Active Listening – Fully focusing on what others are saying, taking time to comprehend their points, and identifying opportunities during discussions.
- Computer Skills – Proficient in using MS Office and presentation tools effectively.
- Flexibility – Adaptable to working based on business needs.
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