Clerk-Reservations
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Key skills for this role
About the Role
Marriott International is hiring a Reservations Clerk at Le Méridien Makkah to process reservation requests and provide guest services. The role requires a high school diploma and no prior experience.
Key Skills for This Role
Responsibilities
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail
- Identify guest reservation needs and determine appropriate room type
- Verify availability of room type and rate
- Explain guarantee, special rate, and cancellation policies to callers
- Accommodate and document special requests
- Answer questions about property facilities/services and room accommodations
- Follow sales techniques to maximize revenue
- Input and access data in reservation system
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
Full Job Posting
Position Summary
- Process all reservation requests, changes, and cancellations
- Identify guest reservation needs and determine appropriate room type
- Verify availability of room type and rate
- Explain guarantee, special rate, and cancellation policies
- Accommodate and document special requests
- Answer questions about property facilities/services
- Follow sales techniques to maximize revenue
- Input and access data in reservation system
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent
- Related Work Experience: No related work experience
- Supervisory Experience: No supervisory experience
- License or Certification: None
Additional Information
- Job Number: 26087721
- Job Category: Reservations
- Schedule: Full Time
- Located Remotely? N
- Position Type: Non Management
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