Cleaning Operative

Do you maintain a high standard of personal presentation, appearance and attitude?

Do you high standards of both punctuality and attendance to ensure team effectiveness and availability?

Client responsibilities and Duties

To develop excellent relationships with all retailers, mall management and external contractors and suppliers

To ensure the delivery of a high level of customer service

To ensure all telephone calls, both incoming and outgoing, are dealt with in a timely, efficient and polite manner to ensure all queries are dealt with promptly and efficiently.

To ensure the reception area is tidy and well presented at all times, and that sufficient information leaflets etc are always available.

To maintain an up to date out of hours contact telephone list.

To ensure a high level of communication is maintained with all relevant individuals within The Mall

Support the mall management team during any centre emergency procedures.

Manage all aspects of the car park staff and tenant parking on behalf of Reef.

Manage the centre’s lost & found property.

Support the commercial manager on queries relating to new enquires and vending

Support the marketing team with all community activities.

Update Centre touchpoints including Baby changing board and job board.

Demonstrate a customer-focused attitude

Display an outstanding level of customer focus and understand the reasons for it

Ability to take responsibility for problems that client staff and visitors may have Excellent oral and written communication skills

Display the highest standard of personal presentation to maintain the image of Bidvest Noonan and the client

Carry out all reception duties as agreed with the site and as stated in the Assignment Instructions

Respond to all incidents