Knowledge of Job: Has thorough knowledge of organizational development theories and practices, including training principles and methodologies.
Knowledge of human resources and modern business principles, theories and practices and related laws and regulations.
Has considerable knowledge of organization, functions, and programs of municipal government.
Has considerable skill in the collection and analysis of descriptive data and report writing.
Has experience working with computers.
Has considerable knowledge of the current literature, trends and developments in the fields of human resource management and organizational development. can exercise tact and courtesy in frequent contact with employees, staff and citizens.
Is able to understand and follow oral and written instructions.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities.
Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.
Maintains high-quality communication, interacts within departments/divisions along with co- workers and the general public.
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions." Dependability: Assumes responsibility for doing assigned work and meeting deadlines.
Completes assigned work on or before deadlines in accordance with directives, city policy, standards, and prescribed procedures.
Accepts accountability for meeting assigned responsibilities in the technical, human, and conceptual areas.
Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness.
Provides adequate notice to higher management with respect to vacation time and time- off requests.
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant, and self-starting approach to meet job responsibilities and accountabilities.
Strives to anticipate work to be done and initiates proper direction for completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility.
Identifies problems or situations as they occur and specifies decision objectives.
Determine or assists in determining alternative solutions to problems.
Implement decisions in accordance with prescribed and effective policies and procedures and with minimum errors.
Seeks expert or experienced advice and research problems, situations, and alternatives before exercising judgment.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same.
Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with city policy or procedures, etc.
Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department.
Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit.Contributes to maintaining high morale among all department employees.
Develops and maintains cooperative andcourteous relationships with department employees, staffers and managers in other departments, representativesfrom organizations, and the public to maintain good will toward the department and project a good departmentalimage.
Tactfully and effectively handles requests, suggestions and complaints from other departments and personsto maintaingood willwithinthe city.
Interacts effectivelywithfellowemployeesandthepublic.
Coordination of Work: Plans and organizes daily work routine.
Establishes priorities for the completion of work in accordance with effective time-management methodology.
Avoids duplication of effort.
Estimates expected time of completion of elements of work and establish a personal schedule accordingly.
Attends meetings, planning sessions for specific work elements, and discussions on time.
Implements work activity in accordance with priorities and estimated schedules.
Maintains a calendar for meetings, deadlines and events.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies.
Sees that the standards are not violated.
Maintains a clean and orderly workplace.
Planning: Plans, directs, and uses information effectively in order to enhance activities and production of the department.
Knows and understands the expectations of the city regarding the activities of the division and works to see that these expectations are met.
Designs and formulates ways, means, and timing to achieve the goals and objectives of the department and the division.
Within the constraints of city policy, formulates the appropriate strategical tactics for achieving division and departmental objectives.
Organizes, arranges, and allocates manpower, financials, and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the division and department.
Organizing: Organizes work and that of subordinate staff well.
Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all city and department matters affecting them and/or of concern to them.
Staffing: Works with other department management to select and recommend employment of personnel for the division, who are qualified both technically and philosophically to meet the needs of the division and the department.
Personally, directs the development and training of division personnel in order to ensure that they are properly inducted, oriented, and trained.
Leading: Provides a work environment, which encourages clear and open communications.
Has a concise and comprehensive understanding of the principles of effective leadership and how such principles are to be applied.
Provides adequate feedback to staff so that they know whether their performance levels are satisfactory.
Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary.
Exercises enthusiasm in influencing and guiding others toward the achievement of department goals and objectives.
Controlling: Provides a work environment, which is orderly and controlled.
Coordinates, audits and controls manpower and financial resources efficiently and effectively.
Evaluates the utilization of materials and equipment efficiently and effectively.
Has a comprehensive understanding of city standards, methods, and procedures.
Delegating: Assigns additional duties to staff as necessary and/or appropriate in order to meet division goals, enhance staff abilities, build confidence on the job, and assist staff members in personal growth.
Has confidence in staff to meet new or additional expectations.
Decision Making: Uses discretion and judgment in developing and implementing courses of action affecting the division.
When a particular policy or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives.
Creativity: Regularly seeks new and improved methodologies, policies, and procedures for enhancing the effectiveness of the division and the department.
Employs imagination and creativity in the application of duties and responsibilities.
Candidate is not averse to change.
Human Relations: Strives to develop and maintain good rapport with all staff members.
Listens to and considers suggestions and complaints and responds appropriately.
Maintains the respect and loyalty of staff.
Policy Implementation: Has an extensive understanding of city policies regarding the division, department, and city function.
Adheres to those policies in the discharge of duties and responsibilities and to ensure the same from subordinate staff.
Policy Formulation: Keeps current with changes in operating philosophies and policies of the city and continually reviews division policies in order to ensure that any changes in city philosophy or practice are appropriately incorporated.
Also understands the relationship between operating policies and practices and department morale and performance.
Knowledge of Job: Has thorough knowledge of organizational development theories and practices, including training principles and methodologies.
Knowledge of human resources and modern business principles, theories and practices and related laws and regulations.
Has considerable knowledge of organization, functions, and programs of municipal government.
Has considerable skill in the collection and analysis of descriptive data and report writing.
Has experience working with computers.
Has considerable knowledge of the current literature, trends and developments in the fields of human resource management and organizational development. can exercise tact and courtesy in frequent contact with employees, staff and citizens.
Is able to understand and follow oral and written instructions.
Quality of Work: Maintains high standards of accuracy in exercising duties and responsibilities.
Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.
Maintains high-quality communication, interacts within departments/divisions along with co- workers and the general public.
Quantity of Work: Maintains effective and efficient output of all duties and responsibilities as described under "Essential Job Functions."
Dependability: Assumes responsibility for doing assigned work and meeting deadlines.
Completes assigned work on or before deadlines in accordance with directives, city policy, standards, and prescribed procedures.
Accepts accountability for meeting assigned responsibilities in the technical, human, and conceptual areas.
Attendance: Attends work regularly and adheres to city policies and procedures regarding absences and tardiness.
Provides adequate notice to higher management with respect to vacation time and time- off requests.
Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant, and self-starting approach to meet job responsibilities and accountabilities.
Strives to anticipate work to be done and initiates proper direction for completion of work with a minimum of supervision and instruction.
Judgment: Exercises analytical judgment in areas of responsibility.
Identifies problems or situations as they occur and specifies decision objectives.
Determine or assists in determining alternative solutions to problems.
Implement decisions in accordance with prescribed and effective policies and procedures and with minimum errors.
Seeks expert or experienced advice and research problems, situations, and alternatives before exercising judgment.
Cooperation: Accepts supervisory instruction and direction and strives to meet the goals and objectives of same.
Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with city policy or procedures, etc.
Offers suggestions and recommendations to encourage and improve cooperation between all staff persons within the department.
Relationships with Others: Shares knowledge with supervisors and staff for mutual and departmental benefit.Contributes to maintaining high morale among all department employees.
Develops and maintains cooperative andcourteous relationships with department employees, staffers and managers in other departments, representativesfrom organizations, and the public to maintain good will toward the department and project a good departmentalimage.
Tactfully and effectively handles requests, suggestions and complaints from other departments and personsto maintaingood willwithinthe city.
Interacts effectivelywithfellowemployeesandthepublic.
Coordination of Work: Plans and organizes daily work routine.
Establishes priorities for the completion of work in accordance with effective time-management methodology.
Avoids duplication of effort.
Estimates expected time of completion of elements of work and establish a personal schedule accordingly.
Attends meetings, planning sessions for specific work elements, and discussions on time.
Implements work activity in accordance with priorities and estimated schedules.
Maintains a calendar for meetings, deadlines and events.
Safety and Housekeeping: Adheres to all safety and housekeeping standards established by the city and various regulatory agencies.
Sees that the standards are not violated.
Maintains a clean and orderly workplace.
Planning: Plans, directs, and uses information effectively in order to enhance activities and production of the department.
Knows and understands the expectations of the city regarding the activities of the division and works
to see that these expectations are met.
Designs and formulates ways, means, and timing to achieve the goals and objectives of the department and the division.
Within the constraints of city policy, formulates the appropriate strategical tactics for achieving division and departmental objectives.
Organizes, arranges, and allocates manpower, financials, and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the division and department.
Organizing: Organizes work and that of subordinate staff well.
Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all city and department matters affecting them and/or of concern to them.
Staffing: Works with other department management to select and recommend employment of personnel for the division, who are qualified both technically and philosophically to meet the needs of the division and the department.
Personally, directs the development and training of division personnel in order to ensure that they are properly inducted, oriented, and trained.
Leading: Provides a work environment, which encourages clear and open communications.
Has a concise and comprehensive understanding of the principles of effective leadership and how such principles are to be applied.
Provides adequate feedback to staff so that they know whether their performance levels are satisfactory.
Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary.
Exercises enthusiasm in influencing and guiding others toward the achievement of department goals and objectives.
Controlling: Provides a work environment, which is orderly and controlled.
Coordinates, audits and controls manpower and financial resources efficiently and effectively.
Evaluates the utilization of materials and equipment efficiently and effectively.
Has a comprehensive understanding of city standards, methods, and procedures.
Delegating: Assigns additional duties to staff as necessary and/or appropriate in order to meet division goals, enhance staff abilities, build confidence on the job, and assist staff members in personal growth.
Has confidence in staff to meet new or additional expectations.
Decision Making: Uses discretion and judgment in developing and implementing courses of action affecting the division.
When a particular policy or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives.
Creativity: Regularly seeks new and improved methodologies, policies, and procedures for enhancing the effectiveness of the division and the department.
Employs imagination and creativity in the application of duties and responsibilities.
Candidate is not averse to change.
Human Relations: Strives to develop and maintain good rapport with all staff members.
Listens to and considers suggestions and complaints and responds appropriately.
Maintains the respect and loyalty of staff.
Policy Implementation: Has an extensive understanding of city policies regarding the division, department, and city function.
Adheres to those policies in the discharge of duties and responsibilities and to ensure the same from subordinate staff.
