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Claims Specialist, Cyber/Tech
CFC
Ontario, CAN
Full-time
Senior
Hybrid
Discovered 3 weeks ago
Free
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Proactively handle a cross-section of cyber and technology claims on behalf of CFC from first notification of loss to settlement.
Foster good relationships with policyholders, brokers and drive excellent customer service.
Actively work with a panel of response vendors during claims incidents.
Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
Work closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes.
General claims administrative duties such as electronic file management filing and payment requests, and the production of management information.
Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.
Identify and escalate claims related issues to line manager where necessary.
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About the role
Proactively handle a cross-section of cyber and technology claims on behalf of CFC from first notification of loss to settlement.
Foster good relationships with policyholders, brokers and drive excellent customer service.
Actively work with a panel of response vendors during claims incidents.
Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
Work closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes.
General claims administrative duties such as electronic file management filing and payment requests, and the production of management information.
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