Claims Representative I, Accident Benefits

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Accident Benefits Claims Representative is responsible for investigation, negotiation and settlement of automobile accident benefit claims.

Investigate, interpret coverage, reserve adequately, negotiate and settle automobile accident benefit claims.

Contribute to a client service culture by embedding client engagement philosophies into daily work and implementing innovative, client-centric decision making, to be THE industry leader in client engagement.

Provide quality client service in accordance with claims service standards.

Actively participate with claimants, physicians, treatment providers, employers, rehabilitation workers and other service providers in the development, approval, implementation and monitoring of appropriate case management plans for clients.

Handle files in defense litigation and Alternative Dispute Resolution (ADR), using litigation management guidelines.

Set up and maintain files for assigned claims.

Authorize payments and reserves up to $75,000 authority.

One (1) year insurance experience or two (2) years of related work experience

Working towards Chartered Insurance Professional (CIP) courses