Claims Processing Agent - Freelance AI Trainer
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Key skills for this role
About the Role
Mindrift seeks claims processing professionals for project-based AI training work. Contributors design FNOL scenarios, write fraud-flagging test cases, and build subrogation test cases.
Key Skills for This Role
Responsibilities
- Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness
- Write and grade fraud flagging scenarios using structured reason codes for SIU referral
- Build subrogation test cases applying state specific negligence rules and assess likelihood of recovery
- Document test cases clearly with correct answers, policy citations, and payout calculations
Requirements
- Experience in claims processing or related field
- Knowledge of FNOL, fraud detection, and subrogation
- Ability to design test cases and document clearly
Full Job Posting
Contributor Tasks
- Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness;
- Write and grade fraud flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral;
- Build subrogation test cases applying state specific negligence rules (comparative vs. contributory) and assess likelihood of recovery;
- Document test cases clearly with correct answers, policy citations, and payout calculations.
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