Claims Processing Agent - Freelance AI Trainer
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Key skills for this role
About the Role
Mindrift is seeking a freelance AI Trainer with a background in insurance claims to evaluate and improve AI systems. You will design test scenarios, assess AI-generated decisions, and document cases.
Key Skills for This Role
Responsibilities
- Evaluate AI generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance
- Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness
- Write and grade fraud flagging scenarios using structured reason codes for SIU referral
- Build subrogation test cases applying state specific negligence rules and assess likelihood of recovery
- Document test cases clearly with correct answers, policy citations, and payout calculations
Requirements
- Degree in Insurance, Risk Management, Business Administration, Finance, Law, or related field
- 3+ years of insurance, claims, legal, or financial services experience
- Current or recent experience in claims & adjusting or adjacent roles
- Familiarity with auto insurance coverage decisions, state specific negligence rules, and adjuster authority limit culture
- Strong written English (C1+)
Full Job Posting
Opportunity Overview
- Mindrift connects specialists with project based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.
- Participation is project based, not permanent employment.
What This Opportunity Involves
- Evaluate AI generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance.
- Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness.
- Write and grade fraud flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral.
- Build subrogation test cases applying state specific negligence rules (comparative vs. contributory) and assess likelihood of recovery.
- Document test cases clearly with correct answers, policy citations, and payout calculations.
What We Look For
- Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field.
- 3+ years of insurance, claims, legal, or financial services experience.
- Current or recent experience in claims & adjusting or adjacent roles.
- Familiarity with auto insurance coverage decisions, state specific negligence rules, and adjuster authority limit culture.
- AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands on experience is solid.
- Strong written English (C1+).
Compensation
- Contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.
- Compensation varies across projects depending on scope, complexity, and required expertise.
Project Time Expectations
- Tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements.
How It Works
- Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid.
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