Claims Manager

Strong commitment and a high degree of integrity to help meet and exceed customer expectations.

Excellent verbal communication skills – listen, build rapport, communicate complex issues.

Proficient computer skills including professional email writing and data accuracy.

Time management skills and a strong attention to detail.

Adaptable and responsive to a continuously changing environment.

To be resilient and have an ability to positively manage difficult situations.

As these roles require the ability to work from home you will need:

An ergonomic set up, a phone line (landline), internet connection, a computer/laptop, dual monitors, a webcam, a mouse, and a quiet area where you will not be disturbed during work hours.

If you do not have all these already you will need to have them by your first day.

What You’ll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees

Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually

Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees

Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access

Discounts at 900+ retailers, Fitness Passport, and reduced super fees

Paid volunteer leave, donation matching, and unlimited emergency response leave

Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact anais.diaz-vazmas @suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.