workday
Claims Customer Advisor
Qbe
Leeds, GBR
Full-time
Entry
Hybrid
Discovered 2 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
The Opportunity
In this fast-paced and rewarding role, you will be responsible for engaging with customers, claims teams, and third parties to effectively and efficiently manage motor claims. As the first point of contact for our customers you will play a critical role in providing exceptional customer service. Your primary responsibility will be to record and manage new motor incidents while ensuring customers receive timely, accurate and empathetic support throughout the process.
Our Claims team is a dynamic, high-performing group, constantly adapting to the evolving needs of our business and customers. With over 500 talented professionals across the UK and Europe, we are proud to represent the strength and diversity of QBE. Handling over 200,000 claims each year, we are a market leader known for our excellence, technical expertise, and commitment to delivering outstanding customer service.
Please note - Applicants must have the right to work in the UK as visa sponsorship is not available for this role.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
Serve as the initial contact for customers reporting motor incidents.
Accurately log incident details into our system, ensuring all necessary information is captured.
Provide clear and concise guidance to customers, helping them navigate the claims or incident process.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Qbe
Team Leader - International Property and Casualty
London, GBR
MidFull-time
Discovered 2 weeks agoView →
Team Leader - International Property and Casualty
London, GBR
Discovered 2 weeks agoFull-time
Senior Underwriter - D&F
London, GBR
Discovered 2 weeks agoFull-time
Head of Captive Insurance
London, GBR
Discovered 2 weeks agoFull-time
Global Pricing Actuary - Cyber
London, GBR
Discovered 2 weeks agoFull-time
Motor Claims First Response - Customer Advisor
Leeds, GBR
Discovered 2 weeks agoFull-time
Underwriter - Casualty
Bristol, GBR
Discovered 2 weeks agoFull-time
Claims Adjuster - International Casualty
London, GBR
Discovered 2 weeks agoFull-time
Underwriter - Transactional Liability / W&I
London, GBR
Discovered 2 weeks agoFull-time