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City Operations Manager
SpeedFix India
Bengaluru, IND
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
City operations managementMarketplace executionBooking operationsAssignment quality managementService recoveryCapacity planning
Free
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City operations managementMarketplace executionBooking operations
Role Overview
Lead the city-level operations rhythm across bookings, assignment quality, service recovery, and team coordination.
This is an operations role based in Bengaluru.
Key Skills for This Role
City operations managementMarketplace executionBooking operationsAssignment quality managementService recoveryCapacity planning
Full Job Posting
Role Overview
Lead the city-level operations rhythm across bookings, assignment quality, service recovery, and team coordination.
This is an operations role based in Bengaluru.
Responsibilities
- Drive booking completion and on-time assignment metrics.
- Coordinate city capacity with support and field teams.
- Review escalations and quality issues daily.
Requirements
- At least 3 years of experience in operations, fulfillment, or marketplace execution.
- Strong ownership across high-volume service environments.
- Comfort with dashboards, scheduling, and customer-impact decisions.
Perks
- High-ownership role in a growing service brand.
- Fast promotion track for strong operators.
- Cross-functional exposure with leadership teams.
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