Citrix / Azure Virtual Desktop Architect

• Architect high availability, resiliency, and scalability across multiple Citrix sites.
• Serve as the technical escalation point for complex platform issues affecting performance, stability, and availability.

• Partner with cloud and infrastructure teams to design hybrid Citrix and cloud architecture.
• Participate in Azure Virtual Desktop (AVD) evaluations or pilots from a platform architecture perspective.
• Ensure integration with identity, networking, security, and monitoring frameworks.
• Bring a strong understanding of cloud architecture, design patterns, and operational models.

• Architect and support profile management solutions such as Citrix UPM and FSLogix.
• Use Microsoft Group Policy and Citrix WEM to implement standardized and scalable configuration management.
• Drive platform performance, logon optimization, and session reliability improvements.

• Monitor infrastructure health using Citrix Director, Citrix Studio, ExtraHop, UberAgent, and related tools.
• Analyze platform performance and usage data to support capacity planning and root cause analysis.
• Develop PowerShell automation to streamline platform administration and improve operational efficiency.

• Mentor Citrix and virtualization engineers on architecture patterns, standards, and best practices.
• Collaborate with infrastructure, networking, security, and application teams on platform initiatives.
• Contribute to platform roadmaps, major upgrades, and architectural decision-making.

• 5+ years of experience with Windows client/server networking, including Windows domain and authentication, Active Directory, logon scripts, policies, and client and network security.
• 5+ years of experience with server configuration and installation, performance and network monitoring tools, operating system upgrades and migrations, and advanced troubleshooting across hardware and software.
• 5+ years of experience with Azure Virtual Desktop (AVD), Citrix XenApp/XenDesktop, Citrix Workspace Environment Manager (WEM), Citrix StoreFront, and Citrix Provisioning Services (PVS).
• Experience with Citrix XenApp/XenDesktop.
• Experience with Citrix PVS, including Azure deployment strategies.
• Experience with Citrix StoreFront.
• Experience with Microsoft Group Policy Objects (GPOs).
• Experience with authentication methods and identity integration.
• Experience with Azure Virtual Desktop (AVD).
• Relevant certifications such as ITIL, Citrix, or Microsoft Azure certifications.

• Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements:
• No licensure or certification required. Professional Experience Requirements:
• If a Bachelor's degree: Five (5) years of relevant experience.
• If an Associate's degree: Seven (7) years of relevant experience.
• If a High School diploma or GED: Nine (9) years of relevant experience. Knowledge/Skills/and Abilities Requirements:
• Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Salary Range: $47.90 - $68.86 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

All interested applicants are invited to apply for career opportunities.

Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.