Chief of Staff, GTM

Responsibilities include

• Executive Partnership & Chief of Staff Leadership
• Serve as a trusted advisor and operating partner to GTM leadership, helping translate strategy into priorities, decisions, actions, and measurable outcomes.
• Prepare GTM leadership for executive meetings, operating reviews, leadership forums, customer-facing discussions, and cross-functional decision points.
• Anticipate business needs, identify risks and gaps, and proactively drive follow-through across leaders and workstreams.
• Create leverage for GTM leadership by managing priorities, synthesizing inputs, tracking commitments, and ensuring consistent execution against the operating agenda.
• Communications Support & Executive Narrative
• Support GTM leadership communications by helping ensure priorities, decisions, and updates are communicated clearly and consistently.
• Develop executive-ready content including leadership messages, organizational updates, QBR narratives, operating review summaries, transformation updates, and field communications as needed.
• Partner with corporate communications, marketing, HR, and GTM leadership to align messaging across audiences and channels.
• Translate complex business initiatives into simple, compelling narratives that connect strategy, operational change, customer impact, and field execution.
• Maintain practical communication standards, planning routines, and feedback loops that improve message quality and consistency without creating unnecessary overhead.
• Program Management & Operating Cadence
• Lead program management for GTM leadership-sponsored initiatives, ensuring clear charters, owners, milestones, decision rights, risks, dependencies, and success measures.
• Design and manage the GTM leadership operating cadence, including weekly staff meetings, monthly business reviews, quarterly business reviews, planning cycles, transformation reviews, and executive follow-ups.
• Create disciplined governance for strategic programs, including action trackers, dashboards, executive readouts, issue escalation, and decision logs.
• Drive cross-functional alignment across Sales, GTM Operations, Marketing, Customer Success, Product, Finance, HR, Enablement, and other partners.
• Support field transformation initiatives by coordinating stakeholder engagement, change plans, communications, adoption tracking, and business impact measurement.
• Business Operations, Insights & Decision Support
• Develop executive briefing materials that highlight progress, tradeoffs, decisions needed and recommended next steps.
• Support annual planning, quarterly prioritization, transformation roadmap development, and resource allocation discussions.
• Ensure leadership forums produce clear decisions, accountable owners, and measurable follow-through.
• Identify opportunities to simplify processes, improve field experience, increase transparency, and accelerate execution.
• People Leadership
• Lead, coach, and develop one direct report supporting program coordination, executive content, operating rhythm execution, and communication support.
• Set clear priorities, roles, standards, and development plans for team members.
• Build a high-accountability team culture grounded in clarity, trust, responsiveness, operational rigor, and continuous improvement.
• Model strong collaboration, judgment, discretion, and executive presence in all interactions.

Basic Qualifications

• 10+ years of experience in chief of staff, business operations, program management, executive communications, GTM operations, strategy, consulting, or related roles.
• Experience supporting senior executives in a complex, matrixed, enterprise environment.
• Proven ability to lead cross-functional programs with multiple stakeholders, dependencies, and executive-level visibility.
• Exceptional executive communication skills, including the ability to write clearly, synthesize complex topics, and create compelling leadership narratives.
• Strong business acumen with experience interpreting performance metrics, operating rhythms, transformation plans, and go-to-market priorities.
• Demonstrated ability to manage confidential information with sound judgment and discretion.
• Experience leading, coaching, or managing people.
• Bachelor’s degree or equivalent practical experience.

Preferred Qualifications

• Experience in B2B SaaS, HCM, workforce management, enterprise software, or a large-scale go-to-market organization.
• Experience working with Sales, GTM Operations, Marketing, Customer Success, Product, Finance, HR, or Enablement leaders.
• Background in executive communications, change communications, transformation program management, or management consulting.
• Experience building operating cadences, executive dashboards, leadership scorecards, governance models, and QBR materials.
• MBA or advanced degree preferred but not required.

Leadership Competencies

Success Measures

Company Overview

Equal Opportunity Employer