Chief Engineer
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Key skills for this role
About the Role
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and.
Key Skills for This Role
Responsibilities
- Manage all engineering/maintenance operations including building, grounds, and physical plant
- Manage the budget, capital expenditure projects, preventative maintenance, and energy conservation
- Maintain regulatory requirements and lead the emergency response team
- Supervise Engineering in the absence of the Director of Engineering
- Maintain and operate equipment at optimum effectiveness, efficiency, and safety
- Establish and manage an effective rooms maintenance program
- Ensure compliance with all Engineering departmental policies, standards, and procedures
- Select and order new equipment, supplies, and furnishings
- Inspect and evaluate the physical condition of facilities
- Handle guest problems and complaints effectively
- Empower employees to provide excellent customer service
- Ensure employees are treated fairly and equitably; provide feedback and recognition
Requirements
- Experience in engineering/maintenance management, preferably in hospitality
- Knowledge of building systems including HVAC, plumbing, electrical, and life safety
- Strong leadership and team management skills
- Ability to manage budgets and capital projects
Full Job Posting
JOB SUMMARY
- Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
- Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation.
- Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.
Managing Property Operations and Engineering Budgets
- Supervises Engineering in the absence of the Director of Engineering.
- Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
- Maintains and operates equipment at optimum effectiveness, efficiency and safety.
- Establishes and manages an effective rooms maintenance program.
- Ensures compliance with all Engineering departmental policies, standards and procedures.
- Manages department's controllable expenses to achieve or exceed budgeted goals.
- Select and order or purchase new equipment, supplies, and furnishings.
- Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
- Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
- Supervises the day to day operations of Engineering.
Maintaining Property Standards
- Maintains accurate logs and records as required.
- Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
- Handles guest problems and complaints effectively.
- Empowers employees to provide excellent customer service.
- Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
Managing Profitability
- Helps establish priorities for total property maintenance needs.
- Ensures on going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
Managing and Conducting Human Resources Activities
- Celebrates successes and publicly recognizes the contributions of team members.
- Establishes and maintains open, collaborative relationships with employees.
- Ensures employees are treated fairly and equitably.
- Strives to improve service performance.
- Provides feedback to employees based on observation of service behaviors.
- Supervises employee's ability to execute departmental and property emergency procedures.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Solicits employee feedback.
- Helps ensure regulatory compliance to facility regulations and safety standards.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Ensures property policies are administered fairly and consistently.
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