indeed
Chef(fe) de Projet senior - Études de marché / Senior Project Manager - Market Research 🇨🇦
POTLOC
Montréal, CAN
Full Time
Senior
Hybrid
1 weeks ago
Project ManagementMarket ResearchQuestionnaire DesignSampling Methodologies (CATI, CAWI)Client Relationship ManagementCommunication
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Project ManagementMarket ResearchQuestionnaire Design
About the Role
Potloc is seeking a Senior Project Manager to join its Montreal office, managing end-to-end market research projects for consulting and private equity clients. The role involves defining client needs, coordinating with internal teams, and ensuring timely delivery.
Key Skills for This Role
Project ManagementMarket ResearchQuestionnaire DesignSampling Methodologies (CATI, CAWI)Client Relationship ManagementCommunication
Responsibilities
- Manage end to end quantitative research projects, from kick off to delivery of raw data sets (no analysis)
- Deeply understand client objectives to design tailored research solutions
- Translate client needs clearly to internal and external teams
- Serve as the primary client contact during all operational phases: kick off, questionnaire design, fieldwork, and delivery
- Track project progress proactively and provide timely updates to clients
- Build and maintain strong client relationships to maximize satisfaction and long term retention
- Onboard clients on the Potloc Platform to optimize their experience and efficiency
- Contribute to process and product improvements by suggesting new features and workflows
Requirements
- 5 to 8 years of experience as a Project Manager in the Market Research industry
- Proven ability to manage competing priorities and tight deadlines efficiently
- Experience in questionnaire design (creation and optimization)
- Good understanding of sampling methodologies (CATI, CAWI, etc.)
- Highly autonomous, results driven, and proactive
- Excellent judgment with a track record of solving challenges quickly and effectively
- Skilled at managing multiple complex projects simultaneously across various stages of the customer journey
- Able to perform under pressure and maintain high quality standards in a fast paced environment
- Excellent communication and negotiation skills
- Fluency in English, French is an asset
Full Job Posting
About Potloc
- Potloc's all in survey platform is designed to be the fastest, most reliable asset for understanding market shifts.
- Since 2014, we’ve helped 500+ global firms collect dynamic insights from 343M+ B2B and B2C responses across industries and geographies.
- We have offices in North America and Europe.
Your Responsibilities
- Manage end to end quantitative research projects, from kick off to delivery of raw data sets (no analysis).
- Deeply understand client objectives to design tailored research solutions.
- Translate client needs clearly to internal and external teams.
- Serve as the primary client contact during all operational phases: kick off, questionnaire design, fieldwork, and delivery.
- Track project progress proactively and provide timely updates to clients.
- Build and maintain strong client relationships to maximize satisfaction and long term retention.
- Onboard clients on the Potloc Platform to optimize their experience and efficiency.
- Contribute to process and product improvements by suggesting new features and workflows.
Required Skills
- 5–8 years of experience as a Project Manager in the Market Research industry.
- Proven ability to manage competing priorities and tight deadlines efficiently.
- Experience in questionnaire design (creation and optimization).
- Good understanding of sampling methodologies (CATI, CAWI, etc.).
- Highly autonomous, results driven, and proactive.
- Strong judgment with a track record of solving challenges quickly and effectively.
- Skilled at managing multiple complex projects simultaneously across various stages of the customer journey.
- Able to perform under pressure and maintain high quality standards in a fast paced environment.
- Excellent communication and negotiation skills.
- Experience working with consulting and private equity firms is a plus.
- Fluency in English, French is an asset.
What’s in it for you
- A dynamic company with ambitious goals, a strong team spirit, and a stimulating environment.
- A competitive salary package, including stock options.
- A structured career path, with performance evaluations every 6 months.
- A modern, renovated, bright, and collaborative workspace in the heart of Mile End.
- A flexible hybrid work policy, with the possibility to work up to 1 month per year from abroad.
- 4 weeks of vacation and 5 personal days.
- Additional leave for key moments in your life (moving, childbirth, marriage, etc.).
- A comprehensive health coverage plan for you and your family.
Recruitment Process
- Exchange with a member of our Talent team (30 min).
- Interview with the team manager (45 min).
- Technical test (1h).
- Team fit (30 mn).
- Job Offer.
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