Charter Operations Representative

At least 2 years of experience using MS Office, including but not limited to WORD, EXCEL, POWERPOINT, and OUTLOOK

A minimum of 2 years of hands on experience in the aviation industry, preferably in a scheduling or operations role.

Proficiency in either charter scheduling or FBO (Fixed Base Operation) scheduling, depending on previous role within organization

Must demonstrate determination and resilience in handling challenging situations and unexpected changes that can occur in the fast-paced aviation industry.

The ability to persevere and find solution under presume is a crucial attribute for success in this role

Must possess strong multitasking skills to handle various tasks simultaneously

May be required to be over age 18 and a valid driver’s license with a clean driving record

Minimum of high school or trade school diploma

Supports sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training, and financing

Responsibilities are within the Sales Support and Administration function as a generalist or in a combination of disciplines

Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls

Accepts orders, closes sales, maintains customer records, and completes required documentation

Identifies and qualifies prospective customers, and records sales prospecting activity in computer-based tracking systems

May have an assigned product line that may overlap other sales teams' territories

May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity

Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment & Transparency)

Avianis and/or SAP knowledge preferred

Customer focused; externally focused with a strong market perspective

Excellent communications, customer service and people skills

Possess an empathetic, collaborative, and stimulating communication approach

Results driven; able to execute with high personal accountability

Strong initiative and self-direction

Ability to lead and work with others to achieve desired results

Ability to manage multiple projects and departments simultaneously

Excellent persuasion and negotiation skills Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues

Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador

At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you’re selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass a background check and pre-employment drug test before finalizing employment.

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That’s why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans