phenom
Chargeback / Dispute Client Support - Sr Associate
careers.fiserv.com
Pune, IND
Onsite
Discovered 1 weeks ago
Chargeback and dispute supportTechnical supportTroubleshootingClient supportProblem-solvingClient satisfaction
Free
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Chargeback and dispute supportTechnical supportTroubleshooting
Role Overview
Provide first-level technical support and troubleshooting for chargeback and dispute client needs.
Resolve issues, guide clients through solutions, and help ensure high client satisfaction.
Key Skills for This Role
Chargeback and dispute supportTechnical supportTroubleshootingClient supportProblem-solvingClient satisfaction
Full Job Posting
Role overview
Provide first-level technical support and troubleshooting for chargeback and dispute client needs.
Resolve issues, guide clients through solutions, and help ensure high client satisfaction.
Candidate requirements
- Technical support experience is required.
- Strong problem-solving skills are required.
Responsibilities
- Deliver first-level technical support for client needs related to chargebacks and disputes.
- Troubleshoot and resolve client issues.
- Guide clients through appropriate solutions.
- Help ensure high client satisfaction.
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