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Channel Development Manager

QUEEN Consulting Tunisia
Abu Dhabi, UAE
Full Time
Senior
Hybrid
Today
Channel DevelopmentPartner ManagementSalesNegotiationCRMSalesforce
Free

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About Us

  • We are a growth focused organization committed to expanding our market presence through strong channel partnerships, innovative go to market strategies, and customer centric solutions.

The Role

  • We are seeking an experienced Channel Development Manager to lead channel expansion strategies, partner recruitment, and channel performance initiatives across the organization.

Key Responsibilities

  • Develop and implement channel development strategies, partner growth plans, territory expansion initiatives, and go to market programs aligned with organizational objectives.
  • Identify, recruit, onboard, and develop value added resellers (VARs), distributors, system integrators, strategic partners, and other indirect sales channels.
  • Build and maintain strong relationships with channel partners to maximize revenue opportunities, market coverage, and long term business success.
  • Collaborate with Sales, Marketing, Product Management, Customer Success, Operations, Finance, Legal, and Executive Leadership to execute channel initiatives and support partner success.
  • Develop joint business plans, sales enablement programs, co marketing campaigns, partner incentives, training initiatives, and performance improvement strategies.
  • Monitor key performance indicators (KPIs) including channel revenue, partner pipeline, partner productivity, market penetration, customer acquisition, partner retention, sales growth, and return on investment (ROI).
  • Conduct channel performance reviews, business planning sessions, territory assessments, and market analysis to identify growth opportunities and optimize channel effectiveness.
  • Negotiate channel agreements, commercial terms, pricing structures, rebates, incentive programs, and contractual arrangements while ensuring compliance with organizational policies.
  • Support channel partners through product training, sales coaching, technical enablement, marketing resources, and ongoing relationship management.
  • Drive digital transformation initiatives through Customer Relationship Management (CRM) systems, Partner Relationship Management (PRM) platforms, sales automation tools, artificial intelligence (AI) powered analytics, and data driven channel management.
  • Utilize CRM platforms, PRM systems, Microsoft Office Suite, Power BI, sales analytics tools, project management software, and business intelligence platforms to monitor channel performance and generate actionable insights.
  • Prepare channel performance reports, revenue forecasts, executive dashboards, business reviews, and strategic recommendations for senior leadership.

Requirements

  • Bachelor's degree in Business Administration, Marketing, Sales, Management, Commerce, Information Technology, or a related field.
  • Master's degree (MBA preferred) or professional certifications in Sales Management, Channel Management, Business Development, Strategic Partnerships, Project Management (PMP), or related disciplines are advantageous.
  • Minimum 5 years of experience in channel development, channel sales, partner management, business development, account management, or related roles.
  • At least 2 years of experience managing channel partners, reseller networks, distributor programs, or indirect sales initiatives preferred.
  • Strong understanding of channel sales models, partner ecosystems, indirect sales strategies, territory management, go to market planning, contract negotiation, and partner enablement.
  • Experience with CRM platforms such as Salesforce, Microsoft Dynamics 365, HubSpot, or similar systems, along with Partner Relationship Management (PRM) platforms, Microsoft Office Suite, Power BI, and sales analytics tools.
  • Familiarity with cloud technologies, SaaS sales, distribution networks, digital marketplaces, AI powered sales analytics, channel marketing, and partner incentive programs is advantageous.
  • Strong leadership, communication, presentation, negotiation, relationship management, analytical, organizational, and problem solving skills.
  • Ability to manage multiple channel development initiatives while balancing partner success, revenue growth, compliance requirements, budgets, and organizational objectives.
  • Ability to work independently and effectively in remote and hybrid environments, with flexibility to travel for partner meetings, customer visits, industry events, and business development activities as required.

What We Offer

  • Flexible remote/hybrid work opportunity within the United Arab Emirates.
  • Competitive compensation package.
  • Professional development and channel leadership growth opportunities.
  • Exposure to strategic partnerships, digital sales transformation, AI powered analytics, and global channel ecosystem development.
  • Collaborative culture focused on innovation, accountability, customer success, and continuous improvement.
  • Opportunity to build high performing channel networks that accelerate market expansion, strengthen partner relationships, and drive long term business growth.

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