Change Manager

Role Responsibilities

• Working in conjunction with the Programme Team, wider Change team, and local teams, this role will primarily be supporting the delivery of the following change management scope:
• Change Planning and Delivery: Work to plan and implement the change strategy, developing appropriate change management interventions to local business and country requirements (such as change impact assessment) in collaboration with the Programme Team and other Change Managers.
• Stakeholder Management: Undertake stakeholder mapping and analysis, identify potential sources of resistance to change and drive the development of strategies to mitigate resistance, ensuring a smooth transition to the new technology. Build strong relationships with stakeholders at all levels, including leadership, project teams, and end-users, to foster engagement to the new system. Provide regular updates and reports on change progress to keep stakeholders and project governance informed and engaged throughout the implementation.
• Change Impact Assessment and Business Readiness: Using prescribed change methodology conduct thorough analysis with the Programme Team to identify and understand the impact of the change on business stakeholders and readiness. Collaborate with key stakeholders to identify and prioritise areas of impact, ensuring an understanding of the change landscape. Identify key readiness criteria with stakeholders which will underpin the Go/ No Go Decision and drive business readiness forward to ensure successful implementation.
• Communications Management: Co-ordinate the delivery of the communication plan, ensuring timely execution at both programme and local business levels, working with our Group Communications Team, Local Communications Teams, and other Change Managers to ensure aligned messaging. Produce and maintain effective communication channels and materials. Build a network of people within the programme and business who understand and can communicate the changes to ensure teams are aware of progress and impacts throughout the project.
• Training & Development: Collaborate with training specialists to co-ordinate the development and delivery of training programmes tailored to the needs of different user / stakeholder groups. Own and maintain the training deployment schedule through to delivery, adapting the approach in response to learner feedback, programme changes and evolving business needs.
• Metrics & Evaluation: Support the measurement of change initiatives through key performance indicators (KPIs) and regularly evaluate progress against established metrics. Use feedback and data to continuously improve change management and develop strategies as the business adopts the new collaboration and communication ecosystem.
• Adoption Reporting Support the successful delivery of programme outcomes through adoption reporting, integrated into benefits realisation, outlining activities required to achieve successful outcomes and ensuring that outcomes are clear and reflective of the phased delivery.
• Programme / PMO Work with PMO and workstream leads to maintain an integrated delivery plan, aligning change activities with design, testing, data migration, cutover and deployment milestones. Identifying / managing change-related dependencies and escalate readiness risks and decisions through project/ programme governance.
• Post Go live Accountable for hypercare communications and engagement, post go-live adoption monitoring and supporting transition into go-live and into business as usual operations.

Requirements

• Previous experience in a similar change management role where you would have gained extensive experience in delivering change for complex global change programmes.
• Strong change management skills, with a focus on timely delivery.
• Experience working with teams and individuals impacted by organisational changes.
• Excellent relationship management and interpersonal skills and an ability to work with a variety of stakeholders and senior managers within a complex, fast paced organisation.
• You must have strong communication skills, with the ability to craft clear, engaging content for diverse, global audiences.
• Experience with Workday Financials or other finance system would be beneficial.
• A certification in change management is desirable.

What do we offer in return?

Reasonable adjustments