Change Manager

• Excellent written and verbal communication and interpersonal skills.
• Excellent multi-tasking and organizational skills.
• Collaborative mindset that fosters teamwork, trust, and positive relationships.
• Natural curiosity, problem-solving abilities, and a commitment to continuous improvement.

• Bachelor’s degree in construction management, civil engineering, construction engineering, or business administration, or related field, or equivalent combination of education and experience.
• 10+ years of construction change control, change order, or claims experience for large (>$500M), complex, heavy-civil infrastructure projects.
• Experience leading the change control process on a construction contract package, including change identification, entitlement determination, pricing, executed change order, and coordination of the estimators, schedulers, and analysts who support change evaluation.
• Experience evaluating change proposals, requests for equitable adjustment, or claims for entitlement, cost, and schedule impact, and recommending a position to the owner.
• Experience developing or reviewing independent cost estimates and time impact analyses that test contractor-submitted pricing and delay claims.
• Experience preparing change board or governance packages and presenting recommendations to owner decision-makers.
• Working knowledge of public works contract provisions governing changes, differing site conditions, delays, and notice and claim requirements.
• Experience with industry standard PMIS, document management, and CPM scheduling software (e.g., MS Project, Unifier, Kahua, e-Builder, Primavera P6, etc.).
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, PowerPoint, etc.).

• Master’s degree in construction management, civil engineering, construction engineering, or business administration.
• Active professional certifications such as CCM (CMAA), PMP (PMI), and/or CCP or CFCC (AACE).
• Experience managing a program-level change control function across multiple contract packages, including supervising change analysts and standardizing how packages are evaluated.
• Experience negotiating individual change orders exceeding $10M in value.
• Experience leading the owner’s position on a claim through a dispute resolution board, mediation, or a formal claims process.
• Experience analyzing delay and schedule impact on a CPM schedule, including concurrency and the difference between excusable and compensable delay.
• Experience with industry standard estimating, cost analysis, and document markup software (e.g., HCSS HeavyBid, RSMeans, Bluebeam Revu, ProjectWise, etc.).
• Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Expected Salary: $125k-$190k/year ($60-$91/hour).

Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level and years of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc.

Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law.

Just LOOK at the Benefits We Offer!

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer.

If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply.

Luster is committed to creating an inclusive work environment with a diverse workforce.

All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

This employer participates in E-Verify.

The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes from any third-party.

In the absence of a signed agreement, Luster will not consider or agree to payment of any kind.

Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.