naukri
Change Management Lead
Intellias
United Arab Emirates, UAE
Senior
1 months ago
Change ManagementStakeholder ManagementCommunication StrategyTraining and EnablementOrganizational Readiness AssessmentProsci
Free
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Change ManagementStakeholder ManagementCommunication Strategy
About the Role
Intellias seeks a Change Management Lead to drive adoption of an AI-powered Omnichannel Engagement transformation in a global healthcare environment. The role requires 10+ years of enterprise change management experience, expertise in frameworks like Prosci or ADKAR, and strong stakeholder management skills.
Key Skills for This Role
Change ManagementStakeholder ManagementCommunication StrategyTraining and EnablementOrganizational Readiness AssessmentProsci
Responsibilities
- Develop and execute the overall Change Management Strategy for the Omnichannel AI transformation
- Assess organizational readiness, adoption risks, and stakeholder impacts across business functions
- Build and maintain stakeholder engagement and executive sponsorship plans
- Design and execute communication strategies that articulate transformation vision, benefits, and progress
- Lead organizational impact assessments and change readiness evaluations
- Develop training, enablement, and adoption programs for business users and leadership teams
- Establish change champion networks across Marketing, Commercial, Analytics, and Technology organizations
- Define and track adoption KPIs, business readiness metrics, and value realization indicators
- Partner closely with Executive Program Lead, Data Strategy SME, Product, Data, and Engineering teams
- Support operating model evolution and AI enabled workforce transformation initiatives
- Ensure sustainable adoption and long term behavioral change across impacted teams
Requirements
- 10+ years of experience leading enterprise change management and business transformation programs
- Proven experience supporting Digital, Data, AI, CRM, MarTech, or Commercial Transformation initiatives
- Strong knowledge of change management frameworks (Prosci, Kotter, ADKAR or equivalent)
- Experience developing enterprise communication, engagement, and adoption strategies
- Demonstrated success influencing senior executives and cross functional leadership teams
- Experience working within highly regulated industries (Healthcare, Medical Devices, Pharma, Life Sciences, Financial Services)
- Exceptional stakeholder management, facilitation, and communication skills
- Bachelor's degree required
- Healthcare or MedTech industry experience (plus)
- Experience supporting AI, GenAI, Agentic AI, or Data Platform transformations (plus)
- Prosci certification (plus)
- Experience supporting global organizations across multiple regions (plus)
Full Job Posting
Project Overview
- We are seeking an experienced Change Management Lead to drive organizational adoption and business readiness for a large scale AI powered Omnichannel Engagement transformation within a global healthcare environment.
- The program aims to establish an AI powered Omnichannel Engagement Platform that connects data, content, channels, and customer interactions into a coordinated intelligence layer.
- The initiative will transform how healthcare professionals, patients, and commercial teams engage across digital and human channels.
What you will do
- Develop and execute the overall Change Management Strategy for the Omnichannel AI transformation
- Assess organizational readiness, adoption risks, and stakeholder impacts across business functions
- Build and maintain stakeholder engagement and executive sponsorship plans
- Design and execute communication strategies that articulate transformation vision, benefits, and progress
- Lead organizational impact assessments and change readiness evaluations
- Develop training, enablement, and adoption programs for business users and leadership teams
- Establish change champion networks across Marketing, Commercial, Analytics, and Technology organizations
- Define and track adoption KPIs, business readiness metrics, and value realization indicators
- Partner closely with Executive Program Lead, Data Strategy SME, Product, Data, and Engineering teams
- Support operating model evolution and AI enabled workforce transformation initiatives
- Ensure sustainable adoption and long term behavioral change across impacted teams
What you need for this
- 10+ years of experience leading enterprise change management and business transformation programs
- Proven experience supporting Digital, Data, AI, CRM, MarTech, or Commercial Transformation initiatives
- Strong knowledge of change management frameworks (Prosci, Kotter, ADKAR or equivalent)
- Experience developing enterprise communication, engagement, and adoption strategies
- Demonstrated success influencing senior executives and cross functional leadership teams
- Experience working within highly regulated industries (Healthcare, Medical Devices, Pharma, Life Sciences, Financial Services)
- Exceptional stakeholder management, facilitation, and communication skills
- Bachelor's degree required
Will be a plus
- Healthcare or MedTech industry experience
- Experience supporting AI, GenAI, Agentic AI, or Data Platform transformations
- Prosci certification
- Experience supporting global organizations across multiple regions
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