Change & Internal Communications Manager

As the Change and Internal Communications Manager, you'll play a pivotal role in the successful delivery of HBF's Risk Maturity Program. Working closely with program leaders and stakeholders across the business, you'll lead change management, communications and engagement activities that build awareness, capability and adoption of key risk initiatives. This is an opportunity to influence enterprise-wide change, shape communication strategies and help strengthen HBF's risk culture through a coordinated, people-focused approach.

In this role, you will:

Develop and deliver change management strategies and plans to support successful adoption of program initiatives.

Conduct stakeholder analysis, change impact assessments and readiness activities to identify change requirements and risks.

Design and implement engagement and communication activities that build awareness, understanding and commitment across the organisation.

Manage program communications across internal channels, translating complex concepts into clear and engaging content.

Partner with leaders and stakeholders to drive alignment, support decision-making and achieve program outcomes.

Measure and report on change and communication effectiveness, including awareness, engagement and adoption outcomes.

About You You're an experienced change and communications professional who thrives in complex environments and enjoys influencing outcomes across a broad stakeholder group. You combine strong strategic thinking with a practical, hands-on approach and are confident engaging leaders, managing competing priorities and delivering impactful communication and change initiatives that drive business results.

Ideally, you will have:

Demonstrated experience leading change management and communications activities for large-scale or organisation-wide transformation programs.

Strong stakeholder engagement and influencing skills, with the ability to build trusted relationships at all levels, including senior leaders.

Proven ability to develop compelling internal communications and engagement campaigns that support behavioural and organisational change.

Experience applying change management methodologies, tools and frameworks to achieve successful adoption outcomes.

Excellent written and verbal communication skills, with the ability to simplify complex information for different audiences.

Relevant tertiary qualifications in business, communications, psychology, commerce or a related discipline, together with a strong understanding of regulated environments.

Keen to Apply? Great! Applying is as simple and quick as clicking on the “Apply" button to complete your application.

Our recruitment and selection process includes a variety of assessment methods including reference checks, National Police Clearance and verification of working rights in Australia.

Inclusion and Accessibility At HBF, we believe in the potential of every individual. We’re committed to creating an inclusive workplace where diverse perspectives are celebrated, because they make us stronger. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and members of the LGBTQIA+ community, including transgender and gender-diverse applicants.

We want you to Be You, Be Bold, and feel supported every step of the way. If you require any adjustments or alternative formats during the recruitment process, please contact us at careers@hbf.com.au .

To learn more about our commitments visit: Community Initiatives | HBF Health Insurance