CFIN O2C Solution Architect

O2C Process Configuration: Configure and maintain Order-to-Cash (O2C) processes such as credit management, billing, collections, and accounts receivable within the Central Finance (CFIN) system, ensuring alignment with business needs and industry best practices. Requirements Gathering & Analysis: Collaborate with business stakeholders and process owners to thoroughly understand their requirements, document functional specifications, and translate these into system configurations.

System Integration: Facilitate seamless integration of O2C processes within the CFIN system, as well as with other enterprise systems (ERP, CRM, etc.), ensuring smooth data flow and automation of processes across platforms. User Support & Training: Provide ongoing functional support to end-users, addressing issues, offering solutions, and conducting training to ensure optimal utilization of the system and full understanding of O2C processes.

Testing & Validation: Participate in testing and validation activities for new configurations, enhancements, and fixes, ensuring they meet business and functional requirements. Process Optimization: Regularly monitor and evaluate O2C processes to identify opportunities for automation, efficiency improvements, and best practice implementation within the CFIN system.

Documentation & Compliance: Develop and maintain comprehensive documentation for O2C system configurations, process flows, and integration points, ensuring compliance with internal standards and regulatory guidelines. Collaboration with Technical Teams: Work closely with IS architects, developers, and technical teams to ensure that functional requirements are correctly implemented and aligned with system design specifications.

Troubleshooting & Issue Resolution: Provide expert troubleshooting support for O2C-related system issues, working collaboratively with cross-functional teams to resolve any challenges promptly. Continuous Improvement: Stay informed about the latest industry trends, best practices, and system updates to continuously enhance the efficiency and effectiveness of O2C processes within CFIN.

Project and New Demand Management: Take ownership of configuring new demands or changes in system functionality, ensuring proper alignment with system design documentation and business requirements. O2C-Related Data Management: Oversee the management and accuracy of O2C-related data within the system, ensuring data integrity, consistency, and compliance with business rules across all O2C processes.

ABB Finance is a trusted partner to the business and a world-class team who delivers forward-looking insights that drive sustainable long-term results and operates with the highest standards.

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