Centre Manager (Internal Posting)

• Provide overall leadership and management of the Chilliwack Landing & Cheam Leisure Centres , including planning, organizing, budgeting, staff development, coaching, and health and safety oversight.
• Lead and support staff and volunteers to foster a culture of continuous improvement, customer service excellence, and outcomes-focused program delivery.
• Ensure the delivery of high-quality YMCA programs and services aligned with the YMCA’s mission, vision, strategic plan, and the Operational Management Agreements
• Develop and manage annual operational plans for program areas in alignment with Association strategic priorities.
• Plan, coordinate, and oversee staff and program schedules to ensure effective service delivery across all program areas.
• Build and maintain strong relationships with community partners and stakeholders to support community health outcomes and recreation needs.
• Monitor and maintain high service standards, ensuring strong satisfaction ratings throughout the centre.
• Ensure compliance with all provincial, regional, and national YMCA initiatives, standards, and best practices.
• Coach, mentor, and build effective working relationships with staff and volunteers to support engagement, performance, and retention.
• Ensure adherence to YMCA BC policies and compliance with applicable legislation, including Employment Standards, Human Rights, and WorkSafe requirements.
• Promote a safe, inclusive, and respectful environment for staff, volunteers, members, participants, and visitors.
• Meet all internal and external reporting requirements, including operational, financial, and performance reporting.
• Lead and role model the YMCA's commitment to philanthropy and volunteerism
• Travelling between locations required

• Minimum of 4-6 years of leadership experience in management roles, involving responsibility for planning, operations and financial management
• Well-developed interpersonal skills and ability to establish rapport with diverse membership, staff, volunteers, community, stakeholders and partners
• Excellent written communication and public speaking skills
• Demonstrated experience and sensitivity in dealing with members of different cultures and backgrounds, including visible and invisible dimensions of diversity
• Proven leadership of dedicated, high-performance teams
• Post-secondary academic credentials and an ongoing commitment to professional development
• Expertise in a YMCA BC subject matter area is an asset (fitness, member experience or child, youth and family)
• Successful candidates will be required to provide a current and satisfactory Criminal Reference Check/Vulnerable Sector Search issued no later than six (6) months preceding your start date
• 3 professional references

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community.

With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St.

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As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB).

By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong.

Learn more at bc.ymca.ca.

ready to make a difference?

We invite you to apply today and find your WHY!

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. ( Myself > Talent > Career Centre )

You will receive an automated notification to confirm receipt of your application.

• If short-listed for a position: We will contact, you to move forward to the next step.
• If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note : Depending on the role, we may be required to prioritize internal applicants.

At YMCA BC, we approach each hiring process individually, recognizing that people bring diverse experiences and strengths.

If this opportunity speaks to you, we encourage you to apply—even if you don’t meet every listed qualification.

Your unique background might be just what we’re looking for.

And if this role isn’t the right fit, we hope you’ll continue exploring future opportunities with us that align with your skills and aspirations.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported.

We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity.

We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process.

Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.