Caterlink - Operations Manager

Role overview

Responsibilities

• Manage catering operations across a group of primary schools.
• Lead, motivate, develop, and retain operational teams.
• Build strong client relationships across the school portfolio.
• Manage business performance against company forecasts and annual targets.
• Analyse and drive profitable sales while improving standards.
• Monitor KPIs covering health and safety, retention, quality, and finance.
• Support site teams directly when operational needs require it.

Requirements

• Previous catering and operational management experience is essential.
• Experience managing operations across primary schools is required for the role scope.
• Candidates need confidence, credibility, leadership ability, and commercial astuteness.
• Successful applicants must complete an enhanced DBS disclosure.

Schedule

• The role operates Monday to Friday across 52 weeks of the year.

Compensation

• Salary is dependent on experience.
• The package includes a performance-related bonus and a monthly car allowance or company car.

Benefits

• Benefits include 33 days of holiday including bank holidays, workplace pension, private healthcare, and a company laptop and mobile phone.
• Employees receive virtual GP access, employee discounts, employee assistance support, and development opportunities.
• Development may include apprenticeships, classroom training, eLearning, on-the-job training, and induction.

About Caterlink