Catering & Conferences Sales Manager
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Key skills for this role
About the Role
Marriott International is hiring a Catering Sales Manager in Riyadh to contract and close local catering and social business. The role requires a high school diploma or equivalent with 2 years experience in sales, marketing, or guest services.
Key Skills for This Role
Responsibilities
- Manage sales efforts for the hotel including local corporate and social catering
- Respond to incoming catering opportunities
- Identify, qualify and solicit new catering business
- Close the best opportunities based on market conditions
- Design, develop and sell creative catered events
- Maximize revenue by up selling packages and creative food and beverage
- Manage catering sales revenue and operation budgets, provide forecasting reports
- Develop menus which drive sales
- Execute and support operational aspects of business booked
- Provide exceptional customer service and ensure guest satisfaction
Requirements
- High school diploma or GED
- 2 years experience in sales and marketing, guest services, front desk, or related professional
- OR 2 year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
Full Job Posting
Job Summary
- The Catering Sales Manager is responsible for contracting and closing local catering and social business.
- Ensures business is turned over properly for quality service delivery.
- Achieves catering revenue goals by actively up selling each business opportunity.
Candidate Profile Education and Experience
- High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional.
- OR 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Core Work Activities Managing Sales Activities
- Manages sales efforts for the hotel including local corporate and social catering.
- Works collaboratively with off property sales channels.
- Responds to incoming catering opportunities for the hotel.
- Identifies, qualifies and solicits new catering business.
- Understands the overall market competitors strengths and weaknesses, economic trends, supply and demand.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus which drive sales.
- Executes and supports the operational aspects of business booked.
Providing Exceptional Customer Service
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments.
- Executes and supports the company's Customer Service Standards and hotel's Brand Standards.
- Executes exemplary customer service to drive customer satisfaction and loyalty.
- Serves the customer by understanding their needs and recommending appropriate features and services.
- Gains understanding of the hotel's primary target customer and service expectations.
- Develops a close working relationship with operations to ensure execution of strategies at the hotel level.
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