Catalog Specialist | UAE National, MENA CX
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About the Role
DESCRIPTION --------------- Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers what they want – low prices, vast selection, and convenience – Amazon continues to evolve as a world-class e-commerce platform.
Key Skills for This Role
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Description
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- Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.
- By giving customers what they want – low prices, vast selection, and convenience – Amazon continues to evolve as a world-class e-commerce platform.
- Third-party sellers represent significant value to Amazon’s online retail customers and Seller Support drive success for these sellers through a combination of people, processes and services.
- We are looking for a Catalog Specialist to drive the MENA Catalog Quality inputs with business and product teams in UAE, Saudi Arabia and Egypt, as part of the overall Catalog, Search and Shopping Experience Product Org.
- As the Specialist for Catalog Quality for the region, you will work with cross-functional teams to ensure the creation and maintenance of a high quality and accurate catalog for the world’s largest selection.
- The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong analytical skills, program management skills, communication skills, and ability to drive automation.
- If you are passionate on working in a fast paced innovative environment, willing to take challenges, make history and have fun with us, please apply to the position now!
- Key job responsibilities
- Collaborate with cross-functional teams across the region to design and implement catalog quality programs that improve product data accuracy and completeness
- Analyze catalog data to identify quality issues, trends, and opportunities for improvement, using data insights to inform program priorities
- Drive program execution by coordinating with business and product stakeholders, managing timelines, and troubleshooting issues as they arise
- Develop and implement process improvements and automation solutions that increase efficiency and reduce manual effort in catalog management
- Track and communicate program results to stakeholders, providing regular updates on progress, impact, and recommendations for optimization
- About the team
- We are a collaborative group dedicated to creating seamless shopping experiences for customers across the Middle East and North Africa.
- Our team brings together business strategists, product managers, and operational specialists who share a commitment to catalog excellence and customer satisfaction.
- We work in a fast-paced environment where your contributions directly influence how customers find and purchase products.
- We're excited to welcome someone who can help us expand our impact in the region and establish best practices that serve our growing customer base.**BASIC QUALIFICATIONS**
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- Bachelor's degree
- Experience with Microsoft Office products and applications
- Experience with Excel
- Speak, read and write fluently in both English and Arabic
Preferred Qualifications
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- Bachelor's degree in a quantitative discipline such as statistics, mathematics, economics, computer science, or any related quantitative field
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
- If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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