indeed
Case Manager
P AN Documents Clearing services LLC
Dubai, UAE
Full Time
Mid
Onsite
AED 4,500/month / month
3 weeks ago
Immigration Case ManagementDocument ReviewClient CommunicationMicrosoft OfficeCRM SystemsEnglish
Free
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Immigration Case ManagementDocument ReviewClient Communication
About the Role
PAN Documents Clearing Services LLC is seeking an experienced Immigration Case Manager to manage residency and immigration applications for Portugal, Spain, Canada, and New Zealand programs.
Key Skills for This Role
Immigration Case ManagementDocument ReviewClient CommunicationMicrosoft OfficeCRM SystemsEnglish
Responsibilities
- Manage end to end immigration and residency applications for Portugal, Spain, Canada, and New Zealand
- Conduct initial client assessments and explain program requirements
- Collect, review, and verify client documents for completeness and accuracy
- Prepare application forms, cover letters, and submission packages
- Coordinate with immigration authorities, lawyers, and overseas partners
- Track application progress and provide regular updates to clients
Requirements
- Minimum 2 years of experience in immigration consulting, visa processing, or case management
- Strong knowledge of Portugal, Spain, Canada, and New Zealand immigration/residency programs
- Excellent document review and case management skills
- Fluency in English is mandatory
- Proficiency in Microsoft Office and CRM systems
- Bachelor's degree preferred
Full Job Posting
Job Summary
- We are seeking an experienced and detail oriented Immigration Case Manager to manage residency and immigration applications for Portugal, Spain, Canada, and New Zealand programs.
- The ideal candidate will be responsible for handling client cases from onboarding through application submission and approval while ensuring compliance with immigration requirements and maintaining excellent client communication.
Key Responsibilities
- Manage end to end immigration and residency applications for Portugal, Spain, Canada, and New Zealand.
- Conduct initial client assessments and explain program requirements, eligibility criteria, timelines, and documentation.
- Collect, review, and verify client documents for completeness and accuracy.
- Prepare application forms, cover letters, supporting documentation, and submission packages.
- Coordinate with immigration authorities, lawyers, government departments, and overseas partners.
- Track application progress and provide regular updates to clients.
- Maintain accurate case records, CRM updates, and document management systems.
- Ensure all applications comply with current immigration laws, policies, and procedures.
- Assist clients with residency renewals, family reunification applications, visa extensions, and related immigration services.
- Handle client inquiries professionally and resolve case related issues promptly.
- Monitor program updates and regulatory changes affecting immigration and residency programs.
- Support the sales team with technical guidance and eligibility assessments when required.
Requirements
- Bachelor's degree preferred.
- Minimum 2 years of experience in immigration consulting, visa processing, or case management.
- Strong knowledge of Portugal, Spain, Canada, and New Zealand immigration/residency programs.
- Excellent document review and case management skills.
- Strong communication and client relationship management abilities.
- Proficiency in Microsoft Office and CRM systems.
- Ability to manage multiple cases simultaneously and work under deadlines.
- Fluency in English is mandatory; additional languages are an advantage.
Preferred Skills
- Experience with Portugal Golden Visa, D7 Visa, Digital Nomad Visa, and Residency Renewals.
- Knowledge of Spain Residency Programs, Canadian Immigration Pathways, and New Zealand Work & Residence Programs.
- Strong attention to detail and problem solving skills.
- Professional, customer focused approach.
Benefits
- Competitive Salary + Performance Incentives
- Career Growth Opportunities
- Professional Development & Training
- Supportive and Dynamic Work Environment
Pay
- AED 4,500.00 AED 5,000.00 per month
Work Location
- In person
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