Case Manager

The eDiscovery Case Manager role is responsible for high level management, delegation, and execution of day to day e-discovery project tasks.

The role involves concurrently managing multiple projects of varying complexity.

The incumbent will collaborate with attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters.

Management of Projects:

• Providing end-to-end oversight of discovery matters and serving as primary client point of contact
• Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables
• Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements
• Developing and managing relationships with internal teams
• Defining, communicating, implementing and monitoring quality standards on all project deliverables
• Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables
• Forecasting, tracking and managing project budgets and invoices
• Successfully overseeing multiple, concurrent projects
• Developing strong client relationships through collaborative, consultative service
• BA/BS degree or minimum 5 years in the litigation support / legal industry
• Minimum 3 years’ experience as a Project Manager
• Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints
• Demonstrated ability to manage client expectations and maintain client satisfaction
• A proactive approach to problem-solving and the ability to anticipate client needs
• The ability to confront unexpected problems quickly and effectively
• Strong teamwork, communication (written and oral), client management, and interpersonal skills
• Demonstrated ability to manage project teams, including teams of supporting project managers