Care Technician
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Key skills for this role
About the Role
Marriott International is hiring a Care Technician to respond to guest repair requests, perform preventative maintenance, and maintain equipment. The role requires physical ability to lift up to 50 pounds and move up stairs/ladders, and involves ensuring guest satisfaction and safety.
Key Skills for This Role
Responsibilities
- Respond and attend to guest repair requests
- Communicate with guests/customers to resolve maintenance issues
- Perform preventative maintenance on tools and equipment, including cleaning and lubrication
- Visually inspect tools, equipment, or machines
- Carry equipment (e.g., tools, radio)
- Identify, locate, and operate all shut off valves for equipment
- Maintain maintenance inventory and requisition parts and supplies as needed
- Record information for unfinished calls prior to shift change
- Follow all company and safety and security policies and procedures
- Report any maintenance problems, safety hazards, accidents, or injuries
Requirements
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
- Ability to move up and down stairs, service ramps, and/or ladders
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
Full Job Posting
Responsibilities
- Respond and attend to guest repair requests.
- Communicate with guests/customers to resolve maintenance issues.
- Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
- Visually inspect tools, equipment, or machines.
- Carry equipment (e.g., tools, radio).
- Identify, locate, and operate all shut off valves for equipment.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Record information for unfinished calls prior to shift change.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Ensure adherence to quality expectations and standards.
Physical Requirements
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move up and down stairs, service ramps, and/or ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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